Controls Systems Team Leader

Description

• Advances potential market opportunities to the attention of the appropriate branch or region resource for strategic direction.
• Coordinates the team’s collaborate with sales to ensure all sales opportunities are supported including linkage to installation opportunities.
• Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business.
• Analyzes operations processes and provides recommendations for improvements.
• Under general supervision coordinates required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance.
• Serves as a communication channel to share the standard methodology strategies and results enables SSNA vision.
• Drives service and installation operational review meetings, reviewing bids and estimates for accuracy.
• Recruits, hires and retains operational staff. Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager. Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews.
• Recommends and supports staffing requirements for the assigned business.
• Effectively uses branch personnel and management and deployment of overall resources.
• Ensures that serviced account portfolios achieve growth, proper profit levels and customer satisfaction.
• Implements plans to comply, and monitors standards for HVAC operations. Audits the effectiveness of operations and makes changes to improve performance.
• Ensures that contractual obligations are completed, and customer satisfaction is achieved.
• Leads the execution efforts of assigned business. Ensures consistency of delivery systems. Monitors and tracks the business plans.
• Drives other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy.
• Supervises and provides leadership for assigned Teams. Ensure developmental plans are in place.
• Performs other duties related to customer satisfaction, deployment of critical initiatives to teams, development and maintenance of team business plans and account management of service customers.

Requirements

• Master’s Degree
• Eight (8) years’ experience in an operational HVAC role with leadership responsibilities
• Bachelor’s degree in Engineering or Business or equivalent working experience.
• Three (3) years of experience in management role with responsibility for the productivity and development of others.
• Six Sigma Green Belt
• A minimum of five (5) years of progressive operational experience in HVAC services.

Benefits

• Comprehensive benefits package including 401K, medical, dental, and vision care
• Paid vacation/holidays/sick time
• On the job/cross training opportunities
• Competitive salary

Training + Development

Interview process

Visa Sponsorship

Security clearance