Sgs
SGS provides inspection, verification, testing, and certification services across various industries.
2 days ago
$89,000 - $119,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Clackamas, Oregon, United States
Onsite
Company Size
93,000 Employees
Service Specialisms
Sector Specialisms
Description
account strategy
client coordination
contract management
invoice tracking
revenue growth
performance review
The Onsite Account Manager will serve as the primary contact for assigned global accounts, driving revenue growth in line with SGS’s key account initiatives. The role involves developing account strategies, coordinating actions across SGS affiliates, and ensuring contractual and service obligations are met.
- Develop and execute global account strategies aligned with business objectives.
- Act as the primary client contact, coordinating job orders, inquiries and technical exchanges across SGS affiliates.
- Network with account decision‑makers to maximize existing revenue potential.
- Conduct regular client meetings for business development, performance reviews and issue resolution.
- Monitor communications, reports and invoices to ensure compliance with account requirements.
- Manage global agreements, contracts and claim processes.
- Plan and coordinate account activities to meet timelines, KPIs and financial targets.
- Ensure correct communication of technical and commercial procedures to execution sites.
- Track customer satisfaction and address service delivery issues promptly.
- Identify and pursue new business opportunities within the account and across SGS business lines.
- Collaborate with international teams to share best practices and promote a cooperative environment.
- Chase outstanding invoices and monitor days sales outstanding (DSO).
Requirements
bachelor's
account management
softlines
multicultural
project management
5 years
Candidates must hold a bachelor’s degree—ideally in analytical sciences, engineering, or a business‑related field—and bring at least five years of account‑management experience, including two years within the softlines industry and exposure to multicultural environments.
The position requires occasional standing, frequent movement, constant sitting and use of hands, and the ability to lift up to 30 lb, with all duties performed in accordance with SGS health‑safety policies and its Code of Integrity.
- Bachelor’s degree in analytical sciences, engineering or business‑related field (or equivalent).
- Minimum 5 years of account management or customer service experience with a proven track record.
- At least 2 years of experience in the softlines industry.
- Experience working in international, multicultural settings.
- Strong project‑management skills in a fast‑paced environment.
Benefits
SGS offers a competitive salary range of $89,000‑$119,000, comprehensive health, dental and vision coverage, a retirement savings plan, and continuous professional development within a collaborative work environment.
- Competitive base salary ($89k‑$119k).
- Comprehensive health, dental and vision insurance.
- Retirement savings plan.
- Ongoing professional development and training.
- Dynamic, collaborative work environment.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Founded 1878
Year of Establishment
The company was established over a century ago, laying the foundation for its global leadership in quality assurance and compliance services.
140 Countries
Global Reach
SGS operates its services across almost every continent, making it a truly international organization with widespread influence.
- Has grown from a small inspection business into the world leader in inspection, verification, testing, and certification services.
- Provides expertise across a diverse range of industries.
- Services help clients reduce risk, improve quality, and ensure compliance with regulations and standards.
- Serves a wide spectrum of industries with tailored solutions, from testing consumer goods to certifying renewable energy installations.
- Supports clients through every phase of a product’s lifecycle, from energy audits to inspecting industrial equipment.
- Stands out with its strong reputation for quality assurance, backed by a century-long legacy in delivering high-impact services.
- Is a critical partner for businesses navigating complex regulatory environments and striving for operational excellence.
- Has completed key projects including energy efficiency testing for large industrial plants, certifications for international shipping companies, and testing of food safety standards.
- Focuses on innovation to adapt to new technologies and client needs, staying ahead in a rapidly evolving global market.
Culture + Values
- Integrity
- Agility
- Innovation
- Customer Commitment
- Sustainability
- Safety
- Collaboration
- Excellence
Environment + Sustainability
Net Zero Emissions by 2050
Carbon Neutrality Goal
Target date for achieving net zero emissions.
- Focuses on environmental performance, energy efficiency, and waste reduction.
- Measures and reports annually on key environmental indicators, including greenhouse gas emissions, energy use, and water consumption.
- Provides clients with sustainability solutions, including product testing and environmental certifications.
Inclusion & Diversity
2025
Gender Parity Target Date
Aim to achieve gender equality across all levels of the organization.
35%
Women in Leadership
Proportion of women in leadership positions within the company.
- Promotes an inclusive workplace and offers leadership programs for underrepresented groups.
- Committed to creating a workplace where everyone feels valued and has equal opportunities for advancement.