Branch Manager
Summit Fire & Security
Oversee branch operations, finances, and fire protection services.
3 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Raleigh, NC
Field
Company Size
1,342 Employees
Service Specialisms
Fire Alarm Systems
Security Systems
Emergency Lighting
Fire Suppression Systems
Life Safety Systems
System Integration
Design & Engineering
Installation Services
Sector Specialisms
Fire Protection
Security Solutions
Life Safety
Fire Alarm Systems
Fire Sprinkler Systems
Special Hazards
Kitchen & Paint Booth Suppression
Security & Monitoring
Role
What you would be doing
inspection oversight
material management
route management
asset management
commissioning
safety management
- Oversight of spot checks of recent field inspections for the purpose of reviewing quality of services and customer satisfaction.
- Promote and coordinate continuing education and certification of employees.
- Maintain proper employment communication and documentation using company procedures and policies, in conjunction with Human Resources. Maintain appropriate staffing levels with Talent Acquisition.
- Responsible for the financial performance of assigned area, as indicated on Profit & Loss (P&L) statement(s) as well as area’s gross revenue, gross margin, and overhead.
- Identify, assess, cultivate, and mentor future managers and leaders within location. Communicate development strategy with management.
- Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
- Communicate and strategize with management regarding financial progress, growth strategies, human capital requirements and regular or irregular needs of the office.
- Review the Shop’s material preparation, orders, job staging and tool preparation appropriate for job scheduling.
- Ensure appropriate and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and Operations to allow for planning and scheduling
- Responsible for overall safety of the branch location
- Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance / quality control, and all work is performed in a safe manner within local, state federal guidelines.
- Attend and monitor install project meetings and other coordination meetings, as needed
- Oversee coordination and execution of inspections and service jobs in assigned area.
- Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
- Oversight of route management of Technicians and adjust when needed to approve route efficiency; train the CSR and/or Technician on how to schedule efficiently
- Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet department.
- Responsible for achieving branch objectives through enhancement and improvements of operations and sales
- Oversight of the branch’s fire extinguisher inspections & services; pre-engineered inspections, services, & installs;fire sprinkler inspections, service, & installs; and fire alarm inspection & services.
- Oversight of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up- sales, and new customer cold calling.
- Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
- Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
- Oversee the sales department with business development to achieve increased market share in the assigned area. Participate in quote presentation for legacy customers.
- Manage work performed within assigned area including:
What you bring
fire protection
leadership
nicet
sage 300
microsoft office
driver's license
- 2 years leadership experience with over 10 direct and indirect subordinates, required
- Valid driver’s license with acceptable driving record, required
- Ability to operate a computer and use Microsoft Office required.
- 5 years of professional computer skills, preferred
- 5+ years in the Fire Protection Industry with at least 2 years in a supervisory role, required
- 5 years Fire Protection Industry experience, required
- NICET II, III, IV or state equivalent, preferred.
- Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.
- 3 years analytical using business intelligence systems, Sage 300 CRE, or similar, required.
- Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
- Must be able to travel 50% of the time.
- Employee Assistance Program
- Paid Vacation and Holidays
- Medical Insurance
- Long-Term Disability – Employer Paid
- Employee Referral Program
- 401(k) Plan with Company Match
- Vision Insurance
- Dental Insurance
- Flexible Spending Accounts
- Short-Term Disability – Employer Paid
- Life Insurance for Team Members and Dependents
- Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must comply with sfs’s drug and alcohol policy and pass background screening requirements, which may include customer‑specific checks.
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Company
Overview
$449 Million
Annual Revenue
Reflects the company's strong financial momentum and market presence.
$335K
Revenue Per Employee
Indicates high revenue generation per employee, showcasing operational efficiency.
- Rebranded to Summit Fire & Security in 2018 after joining SFP Holding.
- Offers comprehensive services from engineering and installation to 24/7 monitoring across multiple U.S. regions.
- Provides services for new-construction alarm and sprinkler systems in commercial buildings, residential safety installations, and ongoing lifecycle maintenance.
- Headquartered in Reno with branches spanning Western, Southern, and Eastern U.S., blending local responsiveness with national scale.
- Operates as a full-service partner, often absorbing smaller local fire-security firms under a centralized corporate framework.
- Trusted for both standard builds and mission-critical sites, offering bespoke clean-agent suppression, warehouse integrations, and advanced intrusion systems.
- The company strives for excellence in all its operations.
- A culture of continuous improvement and learning is fostered.
- The organization is committed to the highest standards of integrity.
- A collaborative team environment that values individual contributions.
- Customer focus and satisfaction are prioritized above all else.
- Safety is considered the top priority in all activities.
- The company operates with honesty, integrity, and transparency in all dealings.
2030
Net Zero Target
The company aims to achieve net zero carbon emissions by 2030.
- Focus on reducing the environmental impact of operations.
- Continuous efforts to minimize waste and reduce energy consumption.
- Commitment to sustainable practices across all departments.
- Fostering an inclusive work environment where everyone feels respected and valued.
- Committed to building a diverse workforce that reflects the communities we serve.
- Providing equal opportunities for career growth and development for all employees.
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