Housing Officer

Overview

Provide tenancy management services to residents across Victoria, supporting sustainable housing.

Key Responsibilities

• inspections
• rent collection
• reporting tools
• record keeping
• tenancy management
• compliance

Tasks

-Work with residents to resolve neighbourhood or tenancy concerns -Manage end-of-tenancy processes, including bond disbursement and debt recovery -Conduct routine, ingoing and outgoing property inspections -Keep up to date with legislation, regulations and program requirements -Manage rent collection, arrears and tenancy debts -Manage tenancies in line with the Residential Tenancy Act and program requirements, including SDA legislation -Use reporting tools to monitor accuracy, compliance and performance -Maintain accurate and complete records in the tenancy management system -Identify tenancy risks early and work with internal teams to support sustainment -Represent Housing Choices at Tribunals or Court as required -Build effective relationships with support providers, referral agencies and government stakeholders -Deliver quality tenancy management through clear, timely and respectful communication -Provide advice about tenant rights and responsibilities

Requirements

• microsoft office
• tenancy management
• communication
• driver’s licence
• record keeping
• housing legislation

What You Bring

-Willingness to undertake other required employment screening -Ability to manage competing priorities and maintain accurate records -Strong communication and relationship-building skills -Experience managing a tenancy portfolio (community, public or private housing) -Confidence working with vulnerable or disadvantaged communities -A current driver’s licence or ability to use public transport -Experience supporting residents through complex or challenging issues -Understanding of housing legislation or willingness to learn -Skills in Microsoft Office and report writing

People Also Searched For

Benefits

-Learning and development opportunities -Flexible work arrangements -5 weeks annual leave -Working With Children and NDIS Worker Screening Checks (or the ability to obtain them) -16 weeks paid parental leave -Supportive, inclusive and people-focused culture

About Housing Choices Australia

-Founded to provide affordable housing options, ensuring quality and stability for communities. -Specializing in the management and development of affordable housing properties. -Collaborates with government bodies and private sector partners to create sustainable housing solutions. -Committed to creating a positive impact on social and community wellbeing. -Has a strong track record in property development, maintenance, and asset management. -Operates in multiple regions, continuously expanding its portfolio to meet housing needs. -Housing projects cater to a diverse range of residents, including low-income individuals and families. -Aims to improve community infrastructure through long-term housing strategies. -Pioneers in offering innovative housing solutions, ensuring accessible living for all.

Sector Specialisms

Security Clearance

-working with children and ndis worker screening checks (or ability to obtain them) -willingness to undertake other required employment screening