Customer Service & Supply Chain Coordinator, Agriculture

Description

We are seeking a proactive Customer Service & Supply Chain Coordinator to join our Agriculture business at Cannon Hill, Queensland. You will manage and optimise ammonia deliveries, ensuring exceptional customer satisfaction and compliance with all legislative and company requirements. This role is critical to maintaining continuous supply to farms and supporting operational excellence.

• Ensuring compliance with all relevant Anhydrous Ammonia legislation and company standards.
• Collaborating with team members to address breakdowns and schedule changes promptly.
• Planning and optimising delivery schedules to maintain uninterrupted supply to farms.
• Monitoring daily requirements with farms (via phone or text) and adjust plans accordingly.
• Communicating regularly with contracted linehaul providers to deliver best-practice customer service.
• Verifying farm safety data templates submitted by accredited resellers for compliance.
• Managing delivery dockets for carrier loading at Kooragang Island and Yarwun.

Requirements

The position is a 8/6 roster and will be required to attend the Cannon Hill office whilst on shift.

• Ability to work effectively as part of a small, high-functioning team.
• Previous experience in a supply chain coordination role would be highly regarded.
• Confidence, resilience, and adaptability in dynamic environments.
• Exceptional verbal communication skills are essential to this role as you will be talking on the phone directly with farmers and contracted linehaul providers.
• Ability to make sound decisions and embrace feedback.
• Previous agriculture experience would be highly regarded.
• Advanced computer skills, particularly MS Excel, a working knowledge of SAP would be highly regarded.
• Previous experience in a customer facing/customer service environment is essential.
• Problem solving skills, coupled with attention to detail are essential.

Benefits

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Training + Development

Interview process

Visa Sponsorship

Security clearance