Description

• Lead various cross-functional teams in product planning requiring in-house and field onboarding
• Coordinate with marketing, product management, sales, business development, and SCM to ensure successful product lifecycle management
• Assist in Development of Market-Specific Promotional Collateral, Demonstrations, and Tutorials
• Conduct ongoing market research and stay knowledgeable about industry trends. Provide business analysis of varying markets to support new product development requests
• Collaborate closely with parent company KD Navien’s engineering and business teams on product development requirements and business needs
• Establish and manage relationships with potential OEM suppliers to ensure product quality, competitiveness, market relevance for all of Navien’s water treatment products
• Collaborate with other departments such as Engineering, Manufacturing, Purchasing, Quality, Marketing, Finance, Sales to ensure profitable growth of the product portfolio and successful execution of various product development projects
• The product manager must be the point person for the company for their products, acting as the subject matter expert, and organizing and facilitating communication among all departments
• Co-develop product positioning and messaging that differentiates our products in the market
• Work with other staff and departments to integrate product families and accessories to provide hybrid solutions for Navien products, including cross channel functional products
• Work with cross-functional teams, including marketing, product development, technical and sales operations
• Provide reporting as required to update and support management on the state of the industry and Navien products
• Lead competitive benchmarking activities to identify and address product gaps (customer surveys, online research, other benchmarking methodologies, VOC etc.)
• Work with Marketing to create high-impact internal and customer-facing materials, communicating the value and unique advantages of the product portfolio
• Develop market requirements documents to create a business case for products
• Assist product development with current and future products
• Research and enroll in various awards continuously for the entire product portfolio
• Work with all levels of distribution chain both remotely and in person to gather market data needed to develop, enhance, or market Navien products
• Lead cross functional teams in new product launches for all online/offline channels
• Provide product leadership at customer and internal events & meetings

Requirements

The ideal candidate for this position should have an extensive background in the water treatment industry. They are driven by trying to make things better, including products, processes, and communications. They must be able to manage and oversee products, processes, and a team of individuals working towards the same goals. The Product Manager must also be capable of developing goals for current and new products in the market. Essential attributes include excellent communication and interpersonal skills, and an ability to multitask and remain focused in high-pressure situations. This person must also be willing to look at problems from a new perspective, setting aside preconceived ideas of how things should work.

• High level of understanding of the water quality industry and relationship to the plumbing industry
• A background in research and development
• Ability to drive/travel – up to 30% out of town travel may be required. (5% international travel)
• Strong critical thinking and analysis abilities
• High level of presentation/public speaking skills and strong customer service skills
• An ability to understand, research, write and deliver summaries on a range of business issues
• Strong verbal communication and writing skills
• The ability to manage several projects at once under deadline pressure is also essential
• Bachelor’s degree in marketing, business, engineering, or related field with water treatment or water quality certification(s)
• Self-starter with excellent time management and communication skills
• OR - Must have 5 years of water treatment product experience in marketing, engineering, or product management
• Applicable specific certifications in the water treatment industry
• LinkedIn Learning License
• Must have 2 years of product lifecycle experience, managing/evaluating product lifecycle from concept through end-of-life
• Experience working with Microsoft Office products, including Word, Excel and PowerPoint
• Experience working with a manufacturer and bringing a product to market

Benefits

Pay Scale: $110,000 - $120,000 Base Salary DOE + Annual Bonus Opportunity!

• Community Involvement Volunteer Day
• Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
• 401K Plan, 100% match on employee’s contribution, up to a maximum of 5%
• Employee-only premium covered at 100%
• PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
• Employee discounts on Navien products
• Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
• 10.5 Paid Holidays per calendar year

Training + Development

Interview process

Visa Sponsorship

Security clearance