Principal Portfolio Manager

Description

• RISK AND ISSUE MANAGEMENT: Lead the team to identify risks up front, manage and mitigate them and monitor residual risks and any issues that arise. Track tasks and lead a culture of accountability in the team and across the business. Establish excellent change and risk management practices to keep work on track.
• Cross-Collaboration: building partnerships and working collaboratively with others across the organization to meet shared objectives
• VIVINT OPERATIONS AND OTHER TEAMS: As required, the Principal Program Manager will assume a broader responsibility for leading the respective programs they own across all of Vivint and interface with representatives or leads from each of the operational units (Supply Chain, Finance, Field Services, Customer Care, IT, Marketing) and relevant channels (Direct to Home, NIS, Retail) to ensure coordinated and aligned product launches and decisions. It is expected that Principal Program Manager Lead role will also be proactive in engaging with leaders across the business to communicate and resolve issues in relation to their program portfolio.
• Facilitate and chair relevant program meetings, participate in agile activities, develop communications, and deliver to stakeholders. Hold regular risk reviews and accountability tracking meetings. Work with stakeholders as risks and issues arise. Develop partner relationships and manage performance of partners relating to program delivery. Work with team to monitor and keep program on track or escalate risk and support needed as required.
• Change Management: prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes
• High-Performing Teams: create common vision, goals, metrics and collaborate, challenge and hold each other accountable to achieve outstanding results
• COMMUNICATION: Create appropriate communications to update the business regularly on status, risks and support needed to be successful. Provide weekly status updates communicating progress towards commitment in terms of scope, schedule, and cost.
• Communication: developing and delivering multi-mode communications that convey a clear message to different audiences
• OWNERSHIP: Own the plan, schedule and budget for your assigned program and projects. Understand priorities and create clear plans to deliver. Communicate with stakeholders and partners. Set and meet commitments. Set specific release dates and milestones with the team and keep them focused on owning those accountabilities while communicating needs for support or issues that put those at risk.
• EXTERNAL PARTNERS: As required, the Principal Program Manager partners with our supply chain organization (who lead partner/vendor selection, ongoing relationships, commercial agreements, and broader performance) to manage partner performance in relation to their specific program. This will include developing appropriate relationships and accountability mechanisms to monitor status, schedule performance, and risks and issues. In the scenario where a program includes working in partnership with an external channel partner the Principal Program Manager also support sales and teams and develops a relationship with them as it pertains to execution of the program milestones and goals.
• Encourage participation & decision-making by all team members and effectively manage group dynamics.
• Draw on professional experience of scheduling, risk and task tracking platforms (SMARTSHEETS, EXCEL, etc.) as well as content and engineering tracking systems (e.g. JIRA, CONFLUENCE, SHAREPOINT, etc.)
• LEADERSHIP: Know Vivint’s strategic priorities and make sure the team’s work is aligned to the top priorities. Partner with engineering teams to deliver working solutions. Set schedules and create strong execution plans. Partner with the Product, Engineering, Supply Chain, external partners and Operations team to drive the program. Work across teams to review proposed scope and provide Level of Effort (LOE) estimates as well as suitable tradeoffs for quality and business risk.

Requirements

• Growth Mindset: frame of mind where basic abilities can be developed through dedication and hard work while embracing resilience, change, and nimble learning
• People Skills: ability to communicate effectively on an interpersonal level; manage conflict positively; work productively with others to find solutions and reach agreement, and motivate and inspire others
• Organizational Savvy: maneuvering comfortably through complex policy, process, and people-related organizational objectives
• Deliver clear, concise professional verbal and written communication that is appropriate to the situation and audience. Including commitment to transparency, and stakeholder-based communication.
• Track record of leading others & positive change in project definition, project delivery, and process improvement.
• Strong negotiation skills as well as ability to facilitate informed and timely decisions and mediating tradeoffs with various groups to deliver a product on time and ready for market.
• Bachelors' degree in Business, Engineering or a related field with formal project management training (preferably PMP or similar qualifications).
• A bias to strong leadership, communication and interpersonal skills will exist in assessing success in this role along with the ability to work in a fast-paced environment where change and pivots to priorities occur.
• Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate with both business and technical audiences.
• Strategic Thinking: seeing ahead to the future possibilities and translating them into breakthrough strategies
• Team Leadership, ability to establish a leadership identity within the respective groups and overall stakeholder organizations and partners.
• Min. 10 years professional experience leading software and mobile application programs.
• Working experience with project methodologies such as scrum/agile.
• Influence: the capacity to be a compelling force on or produce effects on the actions, behavior, and opinions of stakeholders
• Business Acumen: applying knowledge of company business and the industry to achieve organizational goals
• Executive Presence: the way to carry yourself, present yourself, communicate with others, and project competence and calm
• Past success in creating high performance teams, inspiring and empowering them to achieve results.
• Experience in roles where delivery was a responsibility with demonstrated experience in making trade-off decisions to meet targets and goals
• Willingness to travel as required.
• Demonstrate the ability and track record of leading in project delivery and excellence in communication.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance