Account Manager at Otis Elevator Co. in Anaheim, California, United States | USD60,000-95,000 | Kablio

Role

Description

portfolio management

customer relations

sales strategy

sales tools

deal negotiation

pipeline tracking

The primary objective is to maintain a portfolio of customers by delivering excellent service and managing accounts while also selling incremental repair projects.

On a typical day the Account Manager oversees elevator units, serves as the main point of contact for customer needs, crafts sales strategies, leverages internal tools for pipeline management, negotiates deals and works alongside colleagues in sales and field operations.

Manage a portfolio of elevator units and maintain relationships with existing customers
Act as the primary contact to resolve customer inquiries promptly
Develop and implement a sales strategy to achieve targets
Utilize Otis sales tools to track opportunities, pipeline, and forecasts
Conduct negotiations and close repair project deals
Collaborate with sales representatives and field colleagues
Participate in intensive training on technology, processes, and soft skills

Requirements

technical degree

technician training

consultative sales

customer focus

reliability

target‑driven

Successful candidates will hold a business or technical degree, or have completed technician or technical business administrator training, and possess prior experience selling technical service agreements. Strong customer focus, excellent interpersonal skills, high reliability, and a target‑driven mindset are essential.

Hold a business or technical degree, or completed technician training
Experience selling technical service agreements with a consultative approach
Demonstrate strong customer service orientation and interpersonal skills
Exhibit high commitment, reliability, and a target‑focused work ethic

Benefits

Otis offers a long‑term employment contract with a salary range of $60,000‑$95,000, plus a comprehensive benefits suite that includes a 401(k) match, full medical, dental and vision coverage, paid vacation, sick leave, life and disability insurance, voluntary benefits, parental leave, adoption assistance, tuition reimbursement, recognition awards and performance bonuses.

Receive a comprehensive benefits package including 401(k) match, medical/dental/vision coverage, paid vacation, sick leave, life/disability insurance, and voluntary benefits
Access tuition reimbursement, adoption assistance, parental leave, and performance bonuses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1853 Founded

Year of Establishment

Operates as a leader in vertical transportation solutions.

Pioneered the first passenger elevator, revolutionizing urban transportation.
Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
Their work can be seen in iconic structures like the Burj Khalifa.
Focuses on safety, efficiency, and sustainability in urban spaces.
Advanced smart elevator systems enhance user experience and energy efficiency.

Culture + Values

We put people at the center of everything we do.
We are reliable, smart and focused on the future.
We are creating a more personal, connected world.
We roll up our sleeves to get it done.

Environment + Sustainability

50% Reduction

Emissions Target

Aims to cut Scope 1 and Scope 2 emissions by half by 2030.

100% Certification

Zero-Waste Goal

Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.

30% CO₂ Reduction

Emissions Achievement

Factories have reduced CO₂ emissions by more than 30% since 2015.

6.62M lbs Recycled

Waste Diversion

Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.

Achieve carbon neutrality for factory electricity by 2030.
Complete ISO 14001 certification for all factories by 2025.
Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.

Inclusion & Diversity

34% Women Executives

Women in Leadership

34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.

26% Diverse Executives

Ethnic/Racial Diversity

26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.

56% Diverse Board

Diverse Representation

Over half of the Board members are women, ethnically diverse, or both.

100% Gender Parity

Gender Parity Target

Aiming for equal gender representation in executive ranks by 2030.

Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.

Articles

Careers at Otis

Innovation

Sustainability

Role

Description

portfolio management

customer relations

sales strategy

sales tools

deal negotiation

pipeline tracking

The primary objective is to maintain a portfolio of customers by delivering excellent service and managing accounts while also selling incremental repair projects.

Manage a portfolio of elevator units and maintain relationships with existing customers
Act as the primary contact to resolve customer inquiries promptly
Develop and implement a sales strategy to achieve targets
Utilize Otis sales tools to track opportunities, pipeline, and forecasts
Conduct negotiations and close repair project deals
Collaborate with sales representatives and field colleagues
Participate in intensive training on technology, processes, and soft skills

Requirements

technical degree

technician training

consultative sales

customer focus

reliability

target‑driven

Hold a business or technical degree, or completed technician training
Experience selling technical service agreements with a consultative approach
Demonstrate strong customer service orientation and interpersonal skills
Exhibit high commitment, reliability, and a target‑focused work ethic

Benefits

Receive a comprehensive benefits package including 401(k) match, medical/dental/vision coverage, paid vacation, sick leave, life/disability insurance, and voluntary benefits
Access tuition reimbursement, adoption assistance, parental leave, and performance bonuses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1853 Founded

Year of Establishment

Operates as a leader in vertical transportation solutions.

Pioneered the first passenger elevator, revolutionizing urban transportation.
Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
Their work can be seen in iconic structures like the Burj Khalifa.
Focuses on safety, efficiency, and sustainability in urban spaces.
Advanced smart elevator systems enhance user experience and energy efficiency.

Culture + Values

We put people at the center of everything we do.
We are reliable, smart and focused on the future.
We are creating a more personal, connected world.
We roll up our sleeves to get it done.

Environment + Sustainability

50% Reduction

Emissions Target

Aims to cut Scope 1 and Scope 2 emissions by half by 2030.

100% Certification

Zero-Waste Goal

Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.

30% CO₂ Reduction

Emissions Achievement

Factories have reduced CO₂ emissions by more than 30% since 2015.

6.62M lbs Recycled

Waste Diversion

Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.

Achieve carbon neutrality for factory electricity by 2030.
Complete ISO 14001 certification for all factories by 2025.
Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.

Inclusion & Diversity

34% Women Executives

Women in Leadership

34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.

26% Diverse Executives

Ethnic/Racial Diversity

26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.

56% Diverse Board

Diverse Representation

Over half of the Board members are women, ethnically diverse, or both.

100% Gender Parity

Gender Parity Target

Aiming for equal gender representation in executive ranks by 2030.

Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.

Articles

Careers at Otis

Innovation

Sustainability