Director Billing Planning and Analysis at Homeserve Usa in Norwalk, CT | USD110,211-179,604 | Kablio

Role

Description

revenue recognition

system configuration

billing workflows

kpi reporting

analytics dashboard

finance liaison

Develop and implement cross-functional strategies to improve revenue recognition, cash flow forecast and financial accuracy.
Support project Odyssey implementation by assisting in system configuration and testing to ensure optimal functionality.
Evaluate current billing, finance workflows, and recommend improvements to enhance reporting with the goal of reducing payment application variances.
Prepare and communicate monthly business review of billing / finance issues including key kpi’s tracking and performance.
Establish robust reporting, analytics and dashboard to monitor billing performance to financial forecasts, identify trends and drive data driven decisions.
Serve as the primary liaison between Finance and Billing departments to align priorities, processes enhancements, and reporting accuracy.
Implement process for aligning suspends reconciliation and unapplied cash between Operations and Finance systems.

Requirements

ms excel

ms word

bachelor's

7 years

analytical

organized

Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks.
Competency in MS Windows, MS Word, MS Excel and MS Outlook
Bachelor's degree or equivalent experience
Strong work ethic and willingness to take ownership.
Minimum of 7 years of experience in Finance or Business Operations or
Ability to work independently.
Strong analytical, verbal and written communication and interpersonal skills
Travel up to 15% as needed.

Benefits

Information not given or found

Training + Development

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Interview process

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Visa Sponsorship

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Security clearance

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Company

Overview

1.2K Providers

Partnerships with Providers

Rapidly grew through partnerships with over 1,200 municipal and utility providers.

$2B Savings

Annual Cost Savings

Achieved over $2 billion in covered repair cost savings for customers across North America.

$100M Upgrades

Annual Energy‑Efficiency Installations

Expanding into HVAC installations and energy‑efficiency upgrades, installing over $100 million in upgrades in a year.

Every 34 Seconds

Repair Installations

Installs a professional repair or upgrade every ~34 seconds through its nationwide contractor network.

Founded in 2003 as a solution to streamline emergency home repairs by offering vetted professionals via 24/7 hotlines.
Handles hundreds of thousands of repair jobs annually—from sewers and gas lines to electrical, plumbing, HVAC and EV chargers.
Backed by its UK‑founded parent and recently acquired by Brookfield, the company blends scale with local service.
Unique in offering integrated plans—from interior plumbing to exterior lines and EV charger setups under one roof.

Culture + Values

Customers are prioritized in every action.
Operations are conducted with integrity and honesty.
A culture of respect, transparency, and collaboration is fostered.
Change is embraced, and continuous improvement is sought.
Teamwork, accountability, and results are valued.
The wellbeing of employees and the communities served is cared for.

Environment + Sustainability

2050

Net Zero Goal

Aiming to achieve net zero emissions by 2050.

Committed to reducing its environmental impact and promoting sustainability across its operations.
Investing in energy-efficient technologies and solutions for its service offerings.
Focusing on reducing waste and increasing recycling across its business activities.
Actively seeking to partner with vendors and stakeholders who share its sustainability goals.

Inclusion & Diversity

Creates an inclusive work environment where all employees can thrive.
Has clear goals to increase gender diversity in leadership positions.
Provides ongoing training on unconscious bias, leadership, and cultural competency.
Tracks and reports on diversity metrics to ensure accountability.

Articles

Careers at HomeServe USA

HomeServe USA Services

About HomeServe

Company

Overview

1.2K Providers

Partnerships with Providers

Rapidly grew through partnerships with over 1,200 municipal and utility providers.

$2B Savings

Annual Cost Savings

Achieved over $2 billion in covered repair cost savings for customers across North America.

$100M Upgrades

Annual Energy‑Efficiency Installations

Expanding into HVAC installations and energy‑efficiency upgrades, installing over $100 million in upgrades in a year.

Every 34 Seconds

Repair Installations

Installs a professional repair or upgrade every ~34 seconds through its nationwide contractor network.

Founded in 2003 as a solution to streamline emergency home repairs by offering vetted professionals via 24/7 hotlines.
Handles hundreds of thousands of repair jobs annually—from sewers and gas lines to electrical, plumbing, HVAC and EV chargers.
Backed by its UK‑founded parent and recently acquired by Brookfield, the company blends scale with local service.
Unique in offering integrated plans—from interior plumbing to exterior lines and EV charger setups under one roof.

Culture + Values

Customers are prioritized in every action.
Operations are conducted with integrity and honesty.
A culture of respect, transparency, and collaboration is fostered.
Change is embraced, and continuous improvement is sought.
Teamwork, accountability, and results are valued.
The wellbeing of employees and the communities served is cared for.

Environment + Sustainability

2050

Net Zero Goal

Aiming to achieve net zero emissions by 2050.

Committed to reducing its environmental impact and promoting sustainability across its operations.
Investing in energy-efficient technologies and solutions for its service offerings.
Focusing on reducing waste and increasing recycling across its business activities.
Actively seeking to partner with vendors and stakeholders who share its sustainability goals.

Inclusion & Diversity

Creates an inclusive work environment where all employees can thrive.
Has clear goals to increase gender diversity in leadership positions.
Provides ongoing training on unconscious bias, leadership, and cultural competency.
Tracks and reports on diversity metrics to ensure accountability.

Articles

Careers at HomeServe USA

HomeServe USA Services

About HomeServe