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Service Manager (Apartment Maintenance)
Lion Real Estate Group
Lead and manage daily maintenance operations of an apartment community, including maintenance, repairs, team leadership, and customer service.
20d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Contractor
Marietta, GA
Field
Company Size
100 Employees
Service Specialisms
Multifamily Property Acquisition
Property Management
Renovation and Repositioning
ESG Integration
Fundraising / Multifamily Fund Management
Asset Management
Sector Specialisms
Residential
Multifamily
Role
What you would be doing
manage maintenance
24/7 support
team mentorship
routine repairs
work order completion
preventive care
- Coordinate with vendors and contractors as needed.
- Ensure the community is safe, functional, and well-maintained.
- Perform routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances).
- Participate in on-call rotation to keep things running smoothly 24/7.
- Lead and mentor a maintenance team to deliver outstanding service.
- Manage daily maintenance operations, work orders, and preventive care.
- Complete work orders with efficiency and attention to detail.
What you bring
property maintenance
leadership skills
troubleshooting & repair
communication & customer service
service management
epa/hvac certification
- Prior apartment or property maintenance experience.
- Leadership skills with a team-oriented mindset.
- Strong troubleshooting and repair skills.
- Great communication and customer service attitude.
- Previous experience as a Service Manager or Lead Maintenance Technician preferred
- EPA or HVAC certification
- Volunteering Program including VTO
- Bereavement Leave
- Paid Parental Leave
- Medical Insurance (77% of employee/dependent premium paid by Lion)
- Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
- Rewards Program
- Sick Leave
- Dental Insurance (99% of employee premium paid by Lion)
- Employee Assistance Program
- Vision Insurance (99% of employee premium paid by Lion)
- Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
- Paid Time Off Policies:
- 401(k) Retirement Savings Plan (6% Company Match)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks will be conducted
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Company
Overview
$2.5B+
Total Realized
The company has completed over $2.5 billion in transactions across its asset portfolio.
$1.36B
Managed Value
The firm currently manages approximately $1.36 billion in assets across its portfolio.
- Founded in 2007 by Jeff Weller and Mory Barak, the firm began with a vision to revitalize mid‑tier multifamily and creative office properties.
- Headquartered in Dallas with offices in Los Angeles and Nashville, it has realized over $2.5 billion in transactions and manages ~$1.36 billion in assets.
- Specializing in value‑add acquisitions, it targets Class B/C multifamily communities across Sun Belt and Southeast markets.
- Recent acquisitions include sizeable apartment communities in Arlington, Dallas‑Fort‑Worth, and Charlotte, reflecting an expanding regional reach.
- The firm operates a vertically integrated model, leveraging in‑house property management, construction, and fixed‑rate financing to drive returns.
- A standout move was relocating its headquarters from Los Angeles to Dallas in January 2021 to better align with its market strategy.
- Our most important asset, and the source of our competitive advantage, is our partners/employees.
- Lion recruits the most qualified talent available in the industry and compensates according to or above the market.
- Our employees reflect loyalty, pride, confidentiality, and respect for the owners and investors.
- Lion is dedicated to continuous quality improvement in every aspect of our business.
- Using the highest quality finishes for both exterior and interior renovations, while maximizing returns on investment.
- Lion invests in only high‑quality deals, which are defined by having the best investment returns.
- Teams always out‑perform individuals, so we encourage teamwork at every level in the organization.
- Our goal is to foster a working environment that allows our talent to perform at their best ability while showing respect and appreciation for each other.
- Lion encourages all our employees to get off the sidelines and into the game.
- We ask every employee to align their daily efforts with our organization’s “Blueprint for Success.”
- We encourage our employees to have a balanced life.
- We do this by not imposing work rules that would be destructive to their personal, spiritual, or family lives.
- Lion believes that a balanced life is essential to a healthy and productive career and work environment.
- Lion uses sustainable items when renovating units, gives back to the community through various fundraising team events selected by the employees, and provides transparent and timely reporting to all investors.
75% Energy Savings
Energy Efficiency
Upgraded LED lighting has significantly reduced energy consumption.
8% Energy Savings
Smart Thermostats
Smart thermostats have reduced heating and cooling consumption.
55% Water Savings
Water Conservation
Low-flow fixtures have significantly reduced water usage.
30% Energy & Water Savings
Energy-Efficient Appliances
Energy-efficient washers and dryers have reduced energy and water usage.
- Committed to integrating ESG principles into every facet of operations and investments.
- Net zero target date: (not stated publicly).
- Transparent ESG reporting to all investors.
3.7⁄5 rating
Glassdoor Rating
The company has a Glassdoor rating of 3.7 out of 5 for equality, diversity, and inclusion.
- Fosters an inclusive workforce and leadership team that empowers diverse voices in decision making.
- Employee‑reported demographics not available publicly (no gender breakdown disclosed).
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