Customer Account Representative

Description

• Ensure client satisfaction by addressing needs promptly and providing tailored solutions.
• Collaborate with internal teams to support client projects and resolve issues.
• Monitor account status, follow up on pending tasks, and ensure timely completion of deliverables.
• Serve as the primary contact for assigned customer accounts, ensuring consistent and professional communication.
• Manage account inquiries, requests, and updates with accuracy and efficiency.
• Maintain organized records of customer interactions, account histories, and ongoing processes.
• Contribute to the improvement of customer service processes and client engagement strategies.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance