Assistant Community Manager

Description

Reporting to the Community Manager, the Assistant Community Manager is expected to operate the property independently when needed, handling leasing activities, resident relations, and day‑to‑day operations. The role includes maintaining courteous interactions, coordinating social events, and ensuring apartments meet company standards.

• Assist with leasing activities and resident relations.
• Answer telephone calls.
• Maintain courteous and helpful attitude toward residents and prospects.
• Inspect move‑outs and schedule apartments for turnkey as directed.
• Inspect apartments for readiness in accordance with company standards.
• Follow up on service requests and perform callbacks per company policy.
• Verify completion and accuracy of weekly leasing reports.
• Record income and expense information in the computer and train others on the system.
• Pay property‑level bills per company policy and forward cash disbursement journals to the Property Accountant.
• Verify invoice payments match purchase orders and submit coded invoices for manager approval.
• Update and post security deposits; process refunds and forfeitures according to state guidelines.
• Ensure move‑in and renewal lease information matches computer entries.
• Perform general maintenance, audit, and filing of property records.
• Physically inspect the entire property, oversee maintenance functions, assist with emergencies, and work in extreme weather conditions (above 90°F or below 32°F).
• Consistently meet scheduled hours despite staffing limitations.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Willingness to obtain First Aid/CPR certification.
• Working knowledge of CAM or ARM preferred.
• Ability to work any day of the week and all weeks of the year.

Benefits

The position requires flexible availability, including the ability to work any day of the week, adhere to scheduled hours consistently, and serve on‑call as necessary. Compensation ranges from $25.00 to $27.00 per hour and includes a competitive benefits package—medical, dental, vision, paid time off, 401(k) match, and an employee scholarship program. Michaels fosters a team‑oriented environment with professional development opportunities and a culture that welcomes all.

• Competitive wage of $25‑$27 per hour.
• Comprehensive benefits including medical, dental, vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Employee Scholarship Program for children.
• Professional development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance