Senior IT Infrastructure Manager

Description

The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company’s IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company’s strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd".

• Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development.
• Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments.
• Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence.
• Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity.
• Developing and executing a comprehensive IT/OT strategy aligned with future business objectives.
• Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards.
• Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability.
• Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence.
• Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure.
• Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives.
• Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity.
• Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk.
• Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources.

Requirements

• Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years.
• Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements
• Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations.
• Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security.
• Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines.
• Strong organizational abilities and attention to detail
• Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives.
• Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively.
• Experience in strategic planning, execution, and project management
• Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments
• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience.
• Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments.
• Ability to thrive in a fast-paced, rapidly changing environment.
• Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system.
• Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management.
• Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations.
• Exceptional leadership, communication, and interpersonal skills

Benefits

• Wellness Programs and Incentives
• Paid Time Off – Sick & Vacation Time
• Paid Family Leave
• Cool Open-Office Concept
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Hybrid Work Schedule!
• Medical, Dental, Vision, and Prescription Drug Insurance
• Disability Insurance
• 401(k) Retirement Plan & Company Match
• Paid Holidays
• Health Savings Account (HSA)

Training + Development

Interview process

Visa Sponsorship

Security clearance