Leading brand in bathroom solutions offering premium faucets, showers, and sanitary ware.
Adhere to system and process compliance
Ensure proper capture of daily sales activities and customer data from the sales team as per defined requirements
Prepare proposals and quotations on behalf of salespersons in a timely manner
Coordinate with salespersons on pre-sales activities
Coordinate daily with salespersons to ensure adherence to organizational working guidelines
Record sales team's market coverage plans on a weekly/monthly basis
Conduct data sanitization in a timely manner
Support sales teams, Business Heads, and HODs with reports and analytics
Regularly follow up with salespersons to address working gaps and update correct data in the system
Aid and review sales team activities, correcting any missing information
At least 6-8 years of experience in international sales coordination and MIS
Persuasive personality to gather the best information from others.
Understanding of drafting Minutes of Meeting (MOM) and capturing the essence of discussions
Maturity to assess and handle situations
People handling skills
Experience in coordination
BPO working background, especially in international processes and ERP/CRM software, is desirable
Convincing skills
Any graduate in Computer Application (BCA, MCA, or B.Sc. (IT))
Proficiency in MS Office
Strong analytical skills
Must have excellent comm. skills.
Ability to coordinate with multiple people simultaneously
Flexibility and adaptability
The Sales Support Specialist plays a critical role in ensuring the efficiency and effectiveness of the sales team. This position requires diligent individual who excels in system-based working, coordinating daily with salespersons, ensuring accurate data capture, and providing comprehensive support through reports and analytics. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work seamlessly with various departments to meet organizational goals.
MBA preferred
Excellent follow-up skills
Excellent communication skills