Create and maintain a site field manual that accurately documents all negotiated financial and procedural agreements between building owner and users
This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
Implement building procedures and performance measures and ensure they are always maintained
Ensure compliance with statutory regulations on fire, health and safety standards
Ensure all Critical Environment (CEM) requirements are met
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Ensure high staff morale, trust and work ethics
Management of Facilities as designated by the Manager Operations – Centres for National Resilience
Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics
Maintain up-to-date asset information within JLL’s asset management platforms, providing updates and undertaking regular gap analyses
Report and escalation of WHS near miss/good catches and incidents in accordance with CMO reporting tool and escalation matrix.
Ensure financial processes are always followed
Promote appropriate training and development for team members and ensure mandatory training modules are completed
Complete, update and maintain applicable web-based management information systems, including uploading various property documentation
Build, develop, and maintain effective client / stakeholder relationships across multiple levels of the organisation
Ensure disaster recovering and business continuity plans are implemented and maintained
Continuously monitor contractor performance and suitability for works onsite, ensuring works are delivered within the WoAG contract service level agreements and to a high standard
Participate in and support drills, training, and other exercises designated by Manager Operations – Centres for National Resilience
Ensure all data is held accurately in our systems to allow payment in a timely manner
Manage, negotiate, and communicate effectively with contractors, clients and onsite staff
Regularly review all maintenance schedules to ensure required activities are being undertaken at appropriate intervals
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
Review existing operations regularly to reduce costs, improve operational standards, and implement resource efficiency and sustainability initiative
Ensure escalation procedures and incident reporting procedures are implemented and maintained
Proactively engage client stakeholders to ensure that on site tenant’s expectations are met
Requirements
database
property management
24/7 support
emergency
site attendance
Preparedness to develop a strong understanding of the various property management database systems
24/7 emergency call support and site attendance is required
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
The company is known for its innovative solutions in real estate technology and sustainability.
Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
JLL has pioneered the integration of data-driven insights into real estate decision-making.
The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
Integrity, teamwork and ethics in all of our actions
Respect for people, their contributions and personal growth
Customer-driven focus with a commitment to excellence
Commitment to sustainability and the environment
Innovation and creativity in everything we do
Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
Implementing green building certifications for managed properties, such as LEED and BREEAM
Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
Dedicated programs for advancing women’s leadership and mentorship.
Partnerships with external organizations to promote gender equality in real estate.
Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.