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Resource Representative
Terracon
Coordinating safe and efficient dispatch of employees and equipment to project sites, managing incoming service requests, and maintaining open communication with field units and stakeholders.
20d ago
Junior (1-3 years)
Full Time
Baton Rouge, LA
Onsite
Company Size
5,000 Employees
Service Specialisms
Environmental Services
Geotechnical Engineering
Construction Materials Testing
Industrial Hygiene
Building Science
Environmental Consulting
Site Remediation
Land Development
Sector Specialisms
Environmental
Facilities
Geotechnical
Materials
Industrial
Federal
Technology
Building Enclosure Consulting
Role
What you would be doing
resource management
tool utilization
safety compliance
quality assurance
communication coordination
stakeholder communication
- Develop negotiation strategies to manage resource conflicts among employees, clients and office/regional leadership team.
- Answer and manage incoming communications (calls, emails, texts) and dispatch equipment and/or employees with appropriate skills or certifications to precise locations at necessary times.
- Dispatch in an incident and injury free manner consistent with Terracon’s guidelines to keep the care and concern of employees a priority.
- Be responsible for maintaining quality standards on all projects.
- As the hub for the department, maintain communication with field units to coordinate and prioritize schedules.
- Follow safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Report any safety issues or concerns to management.
- Relay information and instruction to employees, their managers, and other project stakeholders (client, contractors, etc.) as appropriate.
- Use materials dashboard, CMELMS and other tools to effectively distribute employees and balance workload.
- Communicate effectively with customers, employees, and leaders.
What you bring
interpersonal
iif safety
high school
driver’s license
time management
negotiation
- Interpersonal interaction skills
- IIF Safety Leadership Terracon course obtained within 6 months in role.
- High school diploma or equivalent.
- Minimum 1 year of relevant experience or the equivalent in training and related experience.
- Valid driver’s license with acceptable violation history.
- Time management skills
- Learn to prioritize projects and manage logistics according to urgency and importance, utilizing negotiation skills when conflicts arise.
- Ability to use basic technology (mobile apps, email, scheduling software, etc.)
- Multi-lingual preferred in some markets
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- safety rules and practices and other safety requirements for all projects.
- reporting safety issues or concerns to management.
Company
Overview
Founded in 1965
Year Established
The company was established in 1965 and has since grown significantly.
- The company’s expertise spans a wide range of sectors, including industrial, infrastructure, energy, and residential, to name a few.
- Engineers and scientists work on diverse projects from designing foundations for skyscrapers to providing environmental assessments for infrastructure developments.
- They are involved in large-scale projects across the United States, helping to shape cities, improve infrastructure, and protect the environment.
- Known for their innovation and commitment, leveraging cutting-edge technologies and deep technical expertise to solve complex challenges in construction and environmental sectors.
- The firm’s multidisciplinary approach allows them to offer solutions that integrate geotechnical, environmental, and construction disciplines in a seamless manner.
- Prosperity
- Caring
- Courage
- Curiosity
- Excellence
- Integrity
- SAFETY – We Do Everything Safely
- INTEGRITY – We Do the Right Thing
- TEAMWORK – We Work Together
- ENTREPRENEURISM – We Build Solutions
- Client Service
- Employee Well‑Being and Development
- Employee Ownership
- Ethics and Integrity
- Quality
- Safety
- Financial Performance
- Growth
4,800 metric tons
Concrete Diversion from Landfills
The company successfully diverted a significant volume of concrete cylinders from landfills in 2023, reducing material waste and environmental impact.
64 million tons CO₂
CO₂ Emissions Avoided with GripTerra
Using GripTerra wind foundation designs, the company avoided a substantial amount of CO₂ emissions for a 100-turbine project, showcasing innovative reductions in carbon footprint.
60% concrete reduction
GripTerra Material Efficiency
GripTerra designs reduced concrete usage by 60% per foundation, significantly lowering material requirements and environmental impact compared to traditional methods.
3 million tons CO₂
CO₂ Savings from Solar Projects
By reducing embedment depth by 1 ft on 250 MW solar projects, the company achieved substantial CO₂ savings, highlighting its commitment to sustainable energy solutions.
- Expanded recycling for laboratory concrete testing materials and office recyclables
- Formally aligned sustainability to United Nations Sustainable Development Goals (SDGs) in 2022, prioritizing SDG-4, 9, 12, and 13
- Completed an Emissions Target Plan in 2023 with a 15% revenue-based GHG emissions intensity reduction goal over five years, following EPA GHG protocols
- Set net-zero aligned targets via Emissions Target Plan aimed at 2028 (five years from 2023)
- Achieved a 4% year-over-year emissions intensity reduction in 2023
- Employs Sustainable and diverse supplier procurement practices
ERGs Increased 3x
Employee Resource Groups Expansion
Employee Resource Groups expanded from 3 to 6, representing grassroots, employee-organized initiatives open to all.
20+ Members
Inclusive Culture Team
An Inclusive Culture Leadership Team of ~20 employee-owners guides the company's strategic inclusion efforts.
- Annual listening sessions and engagement surveys assess inclusion culture.
- Observed industry inclusion events: Women in Construction Week, Construction Inclusion Week, Black History Month, Women’s History Month, International Day of Women and Girls in Science, International Women’s Day.
- Terracon Foundation provides grants to organizations promoting inclusion among underrepresented groups.
- Women’s representation metrics: (if available) [Note: no gender percentages publicly available on provided sources].
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