Oversee engineering teams responsible for infrastructure build, platform provisioning, CI/CD, and deployment automation.
Partner with Security Operations leadership to ensure hardened infrastructure, vulnerability remediation, and continuous compliance.
Ensure compliance during build and run for controls and audit readiness aligned with PCI DSS, SOX, NIST, GDPR, and Sands security/regulatory frameworks.
Drive a culture of automation, service ownership, reliability, security-by-design, and continuous improvement.
Champion resilient change oversight and risk mitigation processes.
Define and execute the enterprise platform engineering strategy aligned to the Company’s drive to embrace Center of Excellence and future business objectives.
Attend work as scheduled on a consistent and regular basis.
Provide executive oversight for network operations, infrastructure monitoring, and capacity planning.
Build and mature SRE capabilities that measure and ensure availability, performance, latency, and reliability.
Lead end-to-end deployment and run for cloud, on-prem, and hybrid platforms.
Drive 24x7 global operations strategy across command centers and engineering functions.
Define SLOs/SLIs/SLAs and lead incident command practices, postmortems, and chaos/chaos engineering maturity.
Implement observability stack evolution, automated remediation, and service health transparency.
Provide off-hours support on an infrequent, but as needed basis during critical incidents. (Potential shifts may run 24/7 due to the need of the business.)
Requirements
itil
servicenow
cloud
bachelor's
10+ years
project management
Team Members are required to be on site within the IT Command Center.
ITIL Foundation certification is a plus.
Proven track record leading large technology engineering/operations organizations.
Demonstrated experience working in a fast-paced environment and handling multiple tasks simultaneously.
Excellent analytical and problem-solving skills.
Must be able to obtain and maintain any certification or license, as required by law or policy.
Bachelor’s degree in information technology, Computer Science, or a related field (preferred).
Must be available to work varied shifts including nights, weekends, and holidays, to ensure 24/7 coverage.
Own enterprise release governance, production assurance, and change management strategy.
Strong organizational and project management skills.
Ability to travel domestically and internationally.
At least 21 years of age.
10+ years demonstrated experience in IT Operations management, preferably within a Command Center or IT operations environment.
Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.
Deep expertise in cloud engineering, automation, network architecture, and operational reliability practices.
Experience with ITSM tools such as ServiceNow, Jira, or similar platforms.
Advanced ITIL certifications (e.g., ITIL Practitioner, ITIL Service Manager) are a plus.
Experience with ITSM/ITIL governance, release/change management, and major-incident execution.
Proof of authorization to work in the United States.
Strong understanding of ITIL (Information Technology Infrastructure Library) framework and ITSM best practices.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Over $11 billion
Annual Revenue
The company generates over $11 billion in revenue annually, solidifying its position as a top global casino operator.
Born in 1990
Year of Founding
The company originated from a single property in 1990, marking the beginning of its journey in hospitality and gaming.
It transformed iconic regions — from The Venetian and Palazzo in Las Vegas to Marina Bay Sands in Singapore and mega resorts in Macau.
Its hallmark projects boast vast convention centers, luxury accommodations, celebrities’ restaurants, malls, and entertainment venues.
Specializing in hospitality-driven gaming, large-scale exhibitions, and luxury leisure infrastructure across Asia and North America.
It stands out by redefining tourism hubs — combining world-class conventions with immersive entertainment under one roof.
An unusual legacy: it no longer owns Strip casinos in Vegas but continues to shape global resort experiences in Asia.
Culture + Values
We are committed to creating extraordinary experiences for our guests and team members.
We operate with integrity, transparency, and accountability.
We demonstrate hospitality, teamwork, and a relentless pursuit of excellence.
We value innovation and embrace change to achieve sustainable success.
We strive to be good corporate citizens and work towards long-term growth.
Environment + Sustainability
2050 Target
Net-Zero Emissions Goal
Aim to achieve net-zero carbon emissions by the year 2050 as part of broader sustainability efforts.
25% Water Reduction
Water Conservation Initiative
Targeting a 25% reduction in water usage per guest room by 2025 to promote sustainable practices.
30% Energy Reduction
Energy Efficiency Achievement
Reduced total energy consumption by 30% over the past five years, reflecting a strong commitment to energy conservation.
Committed to sustainability with a focus on energy conservation, waste reduction, and water conservation.
Ongoing efforts to eliminate single-use plastics across all properties.
Inclusion & Diversity
50% women
Gender Parity
Women represent half of all leadership positions, achieving gender balance in senior roles.
40% underrepresented
Inclusive Hiring
Aiming to bring in 40% of new hires from underrepresented groups to foster diversity.
Focused on building a diverse and inclusive culture where all employees feel valued.