Energy Billing Analyst

Description

• Work closely with our rates specialists to ensure the maintenance of utility tariff data within our database.
• Ensure the satisfaction of all customers by providing timely responses to inquiries and providing superior level of service.
• Understand our Energy Management Outsourcing Agreements and ensure all location discount schedules are updated and accurate monthly.
• Track and obtain missing invoices from utility providers.
• Participate in customer requested or other internal projects to advance the mission of the organization.
• Actively participate in the development of our systems, tools, and processes.
• Investigate billing and payment errors, resolve discrepancies, and reconcile accounts.
• Create, review, and approve utility invoices ensuring accuracy and timely delivery.

Requirements

• Strong customer service orientation with the ability to interface with all levels within our customers' organizations.
• Strong attention to detail with excellent time management; problem solving, project management and follow through skills are critical.
• Proficient in using MS Excel to combine and analyze data from various sources and generate reports and graphics; must be able to combine large volumes of data for consolidated reporting.
• Previous related work experience with knowledge of accounting concepts, invoice processing and validation.
• 4-year college degree preferred.
• Experience in the energy or utility industry strongly preferred.

Benefits

• Opportunity to work as part of a team that values its members and works together to achieve positive change.
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Career advancement opportunities in a fast-growing, supportive company environment
• Competitive pay

Training + Development

Interview process

Visa Sponsorship

Security clearance