Arcus Fm
Technology‑led facilities management simplifying estate operations with smart maintenance and remote monitoring
3 days ago
$49,767 - $49,767
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Bristol Township, Pennsylvania, United States | United Kingdom
Field
Company Size
1,000 Employees
Service Specialisms
Sector Specialisms
Description
diagnostics
maintenance
repairs
customer service
on‑call
record keeping
You’ll be on the road keeping clients’ supermarket refrigeration systems running smoothly, carrying out high‑quality diagnostics, maintenance, servicing and repairs while delivering outstanding customer service. This hands‑on, mobile role ensures no two days are the same.
The position is full‑time, 45 hours per week, Monday to Friday, with an on‑call rota of one week in every four. You will be expected to respond promptly to service calls and maintain accurate records.
- Perform diagnostics, maintenance, servicing and repairs on supermarket refrigeration systems across a multi‑site patch.
- Deliver high‑quality customer service in a mobile, hands‑on role with varied daily tasks.
- Work 45 hours per week, Monday‑Friday, with an on‑call rota (one week in every four).
Requirements
uk licence
refrigeration
f‑gas
co₂
supermarket
communication
Arcus FM, an award‑winning facilities management company, is seeking an experienced Senior Refrigeration Engineer to join its growing team serving multi‑site retail clients across Croydon and South West London. The role involves travelling across London and surrounding areas to maintain supermarket refrigeration systems.
The ideal candidate holds a valid UK driver’s licence, refrigeration engineering experience, F‑Gas certification (C&G 2079), CO₂ qualification, and specific supermarket refrigeration experience. Excellent communication, time‑management, a strong work ethic and health‑and‑safety awareness are also essential.
- Hold a valid UK driver’s licence, refrigeration engineering experience, F‑Gas (C&G 2079) and CO₂ certifications, and supermarket refrigeration background.
- Strong communication, time‑management, health & safety awareness and a solid work ethic.
Benefits
The package includes a competitive salary of £49,767 per annum, a company van and fuel card with personal use from day one, and full door‑to‑door pay from the moment you leave home. You will receive 25 days of annual leave plus bank holidays, enhanced overtime rates (time‑and‑a‑half) averaging an extra £12,000 per year, and an annual performance bonus of up to 4%.
Arcus values expertise and commitment, promotes from within, and offers career progression across its nationwide operations. Benefits include a matched pension scheme (4.5% up to 6%), Health Cash Plan, Life Assurance, Cycle to Work scheme, discounts, vouchers, a Refer‑a‑Friend reward, funded training sponsorship, and access to a state‑of‑the‑art training academy.
- £49,767 base salary plus overtime (time‑and‑a‑half) averaging £12k extra annually and up to 4% performance bonus.
- Company van and fuel card with personal use from day one; 25 days holiday plus bank holidays.
- Full door‑to‑door pay from the moment you leave home.
- Access to matched pension (4.5%‑6%), Health Cash Plan, Life Assurance, Cycle‑to‑Work scheme, discounts, referral reward and funded training through a state‑of‑the‑art academy.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Over 80%
Self-Delivery Coverage
Delivers the majority of its facilities services across the UK through a dedicated team of engineers and cleaners, showcasing operational efficiency.
1,800+
Connected Sites
Managed through its proprietary IoT platform, Helix, which aggregates real-time data, earning the company accolades like the Digital Impact Award.
Four awards
Operational Excellence
Consecutive RoSPA Gold awards highlight its commitment to safety and operational discipline, including a first-ever Gold for fleet safety.
- Financially fuelled by rapid tech adoption, it acquired BEMS in September 2020 to deepen in-house energy and control expertise.
- Typical projects blend hard services (M&E, refrigeration, BMS, building fabric) with soft services (cleaning, grounds, security) across sectors like retail, logistics and hospitality.
- Clients include major retailers and cooperatives, underpinned by a 24/7 UK-based helpdesk and a full-service integrated FM model.
Culture + Values
- Our values are based on the core principles of honesty, integrity, and respect.
- We promote a culture of collaboration, customer focus, and continuous improvement.
- We are committed to delivering excellence in every aspect of our business, from service delivery to customer relationships.
- We foster a supportive and inclusive environment that enables people to thrive and succeed.
Environment + Sustainability
2030
Net-Zero Emissions
Committed to achieving net-zero carbon emissions company-wide.
- Focused on reducing energy consumption and improving energy efficiency across all operations.
- Employs sustainable practices, including the use of eco-friendly technologies and reducing waste to landfill.
- Works closely with clients to reduce environmental impact through energy management and sustainability initiatives.
Inclusion & Diversity
40% Women Leadership
Gender Balance in Leadership
The company has increased the representation of women in leadership roles, demonstrating a commitment to gender diversity.
- Values diversity and inclusion as essential components of its business strategy.
- Actively promotes gender balance and has a strong focus on attracting and retaining a diverse workforce.
- Offers training and development programs to support career progression for underrepresented groups.