APARTMENT LEASING AGENT

Description

You’ll be responsible for scheduling and conducting showings of all available rental units, helping prospective tenants experience the quality, style, and comfort our community offers. Weekend availability is required to accommodate high-demand viewing times.

• Monitor condition and cleanliness of make ready units and model as well as tour path.
• Creates social media content and newsletters.
• Processes rental applications.
• Communicates with applicants regarding application status.
• Accumulates traffic information from various sources and prepares a consolidated report.
• Conduct pre-move in unit inspections.
• Provides support to the Assistant/Property Manager as needed.
• Ensure guest cards are complete, entered into RealPage and follow up is completed for all prospects.
• Customer service: Manages difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; Meets commitments.
• Is on top of customer relations and gives assistance to current residents regarding tenancy and ensure requests are delivered and carried out with accuracy and promptness.
• Maintains awareness of local market conditions and trends by preforming market studies quarterly.
• Prepares lease documents and handles lease signings if necessary.
• Audits all tenant files.
• Answers the telephone and provides customer service.
• Provides accurate information on our rentals to callers and visitors.

Requirements

• Ability to deal effectively with a diversity of individuals
• High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Well organized with ability to prioritize and multi-task
• Computer skills: Microsoft Word, Microsoft Excel, WI CCAP, TransUnion, and various rental search websites. RealPage experience a plus.
• Two to four years related experience or equivalent

Benefits

• Prioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options.
• Be Rewarded: Eligible for performance-based bonuses and commissions
• Keep Growing: Ongoing education, leadership training, and advancement opportunities across all departments.
• Recharge and Renew: Generous paid time off and 8+ paid holidays.
• Celebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programs.
• Voluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity.
• Invest in Your Future: 401(k) with company match, plus annual merit-based increases

Training + Development

Interview process

Visa Sponsorship

Security clearance