Commercial Business Manager at Roto-Rooter Plumbing And Drain Service in Raleigh, NC | USD85,000-95,000 | Kablio

Role

Description

work orders

field visits

customer follow-up

productivity management

scheduling

business development

Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Develop relationships with customers to build customer loyalty.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Join local trade associations and participate in tradeshows and events when applicable.
Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.

Requirements

commercial sales

highschool diploma

problem solving

communication

driver's license

5 years

Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Highschool diploma or equivalent
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
At least 5 years of sales and management experience.

Benefits

Paid Vacation
Profit Sharing
Vision Insurance
Accident and Critical Illness Insurance
Tuition Reimbursement
Medical insurance with a Prescription Drug Card
Dental Insurance
Matching 401K Retirement Savings Plan
Life Insurance
Paid Training

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1935

Year Established

The company was founded in 1935 and quickly became a household name in plumbing and drain services.

Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
Experienced in handling projects for both small residential needs and large commercial systems.
Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
Recognized for its prompt response times and state-of-the-art diagnostic tools.
Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.

Culture + Values

87%

Employee Satisfaction

Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.

8‑hour days

Standard Work Schedule

A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.

Teamwork: coworkers contribute positively and support each other
Professionalism and integrity expected in customer interactions
Continuous learning: on‑site training and focus on improvement
Career growth: opportunities to rise from sales to management roles

Environment + Sustainability

15,000 gal/year

Water Saved Per Family

Dual-flush toilets save up to 15,000 gallons of water annually per family.

36% reduction

Water Usage Reduction

The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.

8,050 gal/year

Water Saved Annually

The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.

$58 saving

Annual Cost Savings

The HydroClean valve helps save approximately $58 annually through reduced water usage.

Committed to conserving water and preventing sewage contamination
Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
Supports trenchless sewer replacement to protect landscaping and reduce disturbance

Inclusion & Diversity

Employee data on gender diversity not publicly disclosed
No formal DEI strategy, goals or gender-based statistics available

Articles

Careers at Roto-Rooter

Roto-Rooter Plumbing Services

Franchise Opportunities

Role

Description

work orders

field visits

customer follow-up

productivity management

scheduling

business development

Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Develop relationships with customers to build customer loyalty.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Join local trade associations and participate in tradeshows and events when applicable.
Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.

Requirements

commercial sales

highschool diploma

problem solving

communication

driver's license

5 years

Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Highschool diploma or equivalent
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
At least 5 years of sales and management experience.

Benefits

Paid Vacation
Profit Sharing
Vision Insurance
Accident and Critical Illness Insurance
Tuition Reimbursement
Medical insurance with a Prescription Drug Card
Dental Insurance
Matching 401K Retirement Savings Plan
Life Insurance
Paid Training

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1935

Year Established

The company was founded in 1935 and quickly became a household name in plumbing and drain services.

Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
Experienced in handling projects for both small residential needs and large commercial systems.
Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
Recognized for its prompt response times and state-of-the-art diagnostic tools.
Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.

Culture + Values

87%

Employee Satisfaction

Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.

8‑hour days

Standard Work Schedule

A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.

Teamwork: coworkers contribute positively and support each other
Professionalism and integrity expected in customer interactions
Continuous learning: on‑site training and focus on improvement
Career growth: opportunities to rise from sales to management roles

Environment + Sustainability

15,000 gal/year

Water Saved Per Family

Dual-flush toilets save up to 15,000 gallons of water annually per family.

36% reduction

Water Usage Reduction

The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.

8,050 gal/year

Water Saved Annually

The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.

$58 saving

Annual Cost Savings

The HydroClean valve helps save approximately $58 annually through reduced water usage.

Committed to conserving water and preventing sewage contamination
Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
Supports trenchless sewer replacement to protect landscaping and reduce disturbance

Inclusion & Diversity

Employee data on gender diversity not publicly disclosed
No formal DEI strategy, goals or gender-based statistics available

Articles

Careers at Roto-Rooter

Roto-Rooter Plumbing Services

Franchise Opportunities