Facilities Assistant VA2547 at Anabas in Swindon, England, United Kingdom | GBP31,000-31,000 | Kablio

Role

Description

fault management

site audits

service management

invoice management

compliance tracking

subcontractor management

Support Team to ensure all faults, issues, and concerns are resolved promptly and effectively, using systems such as QFM, WAP and SharePoint (training provided).
Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations.
Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio.
Support financial processes including quoting, purchase order receipting, and invoice management.
Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team.
Manage third-party subcontractors, including obtaining quotes, supervising on-site delivery, and issuing permits where appropriately trained and authorised.Collaborate with the Contract
Represent the FM team in client meetings where required, supporting communication and issue resolution.
Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery, for both in-house and subcontracted services.
Assist in supervising directly employed staff, including involvement in appraisals, one-to-one reviews, and identifying training needs to support team development.
Monitor and support compliance with service level agreements (SLAs) for all planned and reactive maintenance tasks.
Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks (no live working), water hygiene monitoring, and small moves or setups, in line with training, competence, and risk assessments.
Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping.
Complete any other reasonable tasks to support contract delivery and meet client expectations.

Requirements

health safety

customer service

leadership

client-facing

operational

flexibility

Health and Safety awareness desirable (training provided)
Exceptional customer service and interpersonal skills
Able to motivate and support staff, leading by example
Proven experience in a client-facing facilities or hospitality environment
Strong operational awareness with attention to detail
Flexible and adaptable approach to tasks and working hours

Benefits

Employee Assistance Programme for wellbeing support
Training and development opportunities to support your career growth
33 days holiday per year which includes bank holidays
Life Insurance (1 x annual salary)
Cycle to Work scheme
Regular company events
Salary of £31,000 per annum
Recognition and reward scheme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to provide exceptional facilities management services.
Specializes in integrated facilities management across multiple sectors, ensuring client satisfaction.
Experience spans over decades, with expertise in both public and private sector projects.
Known for providing efficient solutions for large-scale projects in diverse industries.
Works with a wide range of sectors including residential, commercial, and industrial buildings.
Has a proven track record of supporting the infrastructure and utilities sector with specialized services.
Emphasizes delivering projects on time and within budget, maintaining high standards of service.

Culture + Values

Customer First - We put customers at the heart of everything we do.
Excellence - We strive to deliver excellence in every aspect of our work.
Collaboration - We believe in working together, sharing ideas, and helping each other.
Innovation - We are committed to continuous improvement and innovation.
Integrity - We act with honesty, transparency, and fairness.

Environment + Sustainability

2030 Goal

Net Zero Emissions Target

The company aims to achieve Net Zero carbon emissions by 2030, demonstrating long-term commitment to combating climate change.

The company has set clear energy efficiency goals and actively reduces waste.
Works with suppliers who adhere to high environmental standards.
Regularly assesses and improves sustainability practices.

Inclusion & Diversity

The company fosters a culture of inclusion, ensuring every employee is valued and respected.
The company has gender diversity targets and focuses on equal opportunities across all levels.
The company actively promotes gender balance in leadership roles.

Articles

Role

Description

fault management

site audits

service management

invoice management

compliance tracking

subcontractor management

Support Team to ensure all faults, issues, and concerns are resolved promptly and effectively, using systems such as QFM, WAP and SharePoint (training provided).
Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations.
Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio.
Support financial processes including quoting, purchase order receipting, and invoice management.
Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team.
Manage third-party subcontractors, including obtaining quotes, supervising on-site delivery, and issuing permits where appropriately trained and authorised.Collaborate with the Contract
Represent the FM team in client meetings where required, supporting communication and issue resolution.
Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery, for both in-house and subcontracted services.
Assist in supervising directly employed staff, including involvement in appraisals, one-to-one reviews, and identifying training needs to support team development.
Monitor and support compliance with service level agreements (SLAs) for all planned and reactive maintenance tasks.
Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks (no live working), water hygiene monitoring, and small moves or setups, in line with training, competence, and risk assessments.
Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping.
Complete any other reasonable tasks to support contract delivery and meet client expectations.

Requirements

health safety

customer service

leadership

client-facing

operational

flexibility

Health and Safety awareness desirable (training provided)
Exceptional customer service and interpersonal skills
Able to motivate and support staff, leading by example
Proven experience in a client-facing facilities or hospitality environment
Strong operational awareness with attention to detail
Flexible and adaptable approach to tasks and working hours

Benefits

Employee Assistance Programme for wellbeing support
Training and development opportunities to support your career growth
33 days holiday per year which includes bank holidays
Life Insurance (1 x annual salary)
Cycle to Work scheme
Regular company events
Salary of £31,000 per annum
Recognition and reward scheme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found