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Contract Coordinator
Telent
Coordinate equipment orders, manage stock returns, and handle project reporting for the Ambulance Radio Programme (ARP) and other contracts as needed. Work primarily from home with some travel to Chorley, Warwick, or Bristol.
19d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
GB Chorley/Carr Lane | Chorley, Lancashire, United Kingdom
Onsite
Company Size
1,000+ employees Employees
Service Specialisms
Design
Build
Deployment
Maintenance
Sector Specialisms
Digital Infrastructure
Role
What you would be doing
third party liaison
ms software support
client interaction
task management
procurement handling
customer support
- Liaise with Third Party companies to arrange works.
- Provide administrative support via Microsoft software, including Word, Excel etc.
- Liaise with Customers and Engineers daily.
- To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations.
- To support the overall operational business, deliver excellent customer service, fault support and administrative support as required.
- Liaise with Engineers to issue faults and receive repair details.
- Raise, log and receive Purchase Orders into the Oracle system.
- To ensure fault records are accurately maintained to time and plan.
- To ensure all work is processed within the processes and procedures in place for the contact requirements.
- To ensure documentation tracking and database are maintained in accordance with the contract within time and to plan.
- To be the first point of contact for all customer enquiries, support, and fault calls.
What you bring
ms excel
powerpoint
microsoft word
oracle
fault management
data management
- Familiar with general office processes & procedures
- Work effectively as part of a team.
- Strong team worker
- Possess basic IT skills such as Microsoft Word, Microsoft Excel and Microsoft PowerPoint
- Able to work under pressure in a fast-paced operational environment.
- Good telephone manner and able to issue professional emails
- Ability to work accurately and consistently within deadlines
- Experience of Oracle is desirable
- Basic knowledge of Fault Management Systems.
- Experience of data management and information transfer requiring accuracy and attention to detail
- Able to work towards KPI's and strict SLA's.
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
- Access to the Telent Flexible Benefits Portal
- 26 days holiday, plus public holidays, and the option to buy or sell days annually
- Company pension scheme
- Occupational health support and wellbeing Portal
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- good telephone manner and able to issue professional emails
- experience of data management and information transfer requiring accuracy and attention to detail
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Company
Overview
2006
Year Founded
The company was established with decades of experience in mission-critical communications and technology.
- Specializes in the design, build, support, and management of the UK’s critical digital infrastructure.
- Operates across a wide range of industries including transport, emergency services, network providers, and the public sector.
- Services encompass network planning, installation, and maintenance, as well as network construction and management.
- Key areas of expertise include: Networks, Safety & Security, Control & Automation, Cyber Security, National Digital Infrastructure.
- We are clear communicators.
- We respect differing backgrounds and cultures.
- We share learnings and listen to the experiences of others.
- We celebrate success.
- We are informed about corporate matters.
- We take an active role in safety and security culture.
- We are proud to maintain safety standards.
- We drive development and career progression.
- We understand our personal accountability.
- We seek out opportunities for teamwork.
- We challenge constructively when working towards shared goals.
- We maintain a positive and ‘can do’ attitude.
- We practise a ‘One Team’ mindset.
- We strive for continuous improvement.
- We build and maintain trust with customers.
- We provide high-quality, dependable, and ever-advancing solutions.
- We are commercially aware.
2050
Net Zero Target
Aim to achieve net zero emissions by 2050 through comprehensive sustainability initiatives.
46.2%
Emissions Reduction Target
Committed to reducing absolute scope 1 and 2 GHG emissions by a significant 46.2% by 2030, calculated from a 2020 base year.
22% Workforce
Women Representation
Reflects the proportion of women in the workforce as of 2022, highlighting gender diversity within the organization.
15.47% Pay Gap
Gender Pay Disparity
Indicates the average percentage difference in pay between men and women, emphasizing the need for pay equity.
18.61% Pay Gap
Gender Pay Disparity
Highlights the gender-based wage gap, underscoring the importance of equitable compensation practices.
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