Field Technician - Forest Park, GA at Synergy Equipment in Forest Park, GA | Kablio

Role

Description

tool maintenance

error diagnosis

on‑site installation

equipment troubleshooting

service reports

customer support

Participate in all training programs directed by Manager
Maintains tools in good working order per MSHA and OSHA regulations
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Manage all on site installation, repair, maintenance, and test tasks
Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use
Drive to various vendors to acquire parts for assigned repairs
Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Completes basic computer tasks including completing work orders, looking up parts, and communicating via email
Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
Operate vehicle in a safe manner and use field automation systems
Cooperate with technical team and share information across the organization
Follow all company’s filed procedures and protocols
Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned

Requirements

diesel engines

field service

troubleshooting

driver's license

high school

teamwork

Willing to train and assist other team members with difficult or lengthy repairs
Ability to troubleshoot, test, repair, and service technical equipment
Must have a valid driver’s license and acceptable driving record
Required to travel to various locations for training classes/seminars
Position may require several hours of driving daily to job sites
Proven field service experience
Exhibit strong teamwork
High School Diploma or GED
Ability to work flexible shifts
Must have own tools
Extensive knowledge of diesel engines and construction equipment

Benefits

Health savings accounts with company contributions
Company-paid life and disability insurance
Outdoor exposure to elements
Safety Bonus Program
401(k) and Roth retirement plans with company matching
Vision Insurance
Tool Reimbursement Program
Profit Sharing Opportunities with this position
Generous paid time off, including vacation and holidays
Dental Insurance
Medical Insurance
Boot/PPE Reimbursement Allowance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

candidates must pass a drug test and background check before start date.

Company

Overview

Founded 2012

Company Establishment

The company was established in 2012 and has since grown into a major player in the equipment rental industry.

Top 10

Industry Ranking

After a landmark merger, the company is now ranked among the top 10 general equipment rental firms in the U.S.

25 Branches

Geographic Presence

The company maintains a network of 25 branches across key states, ensuring broad accessibility for clients.

99% On‑time

Service Reliability

The company ensures high service reliability with 99% on-time delivery and 24/7 support from trained technicians.

Its projects range from infrastructure and utility ventures to industrial, manufacturing, government and mining operations.
It also runs a used‑equipment division, helping contractors acquire quality pre‑owned machinery at lower cost.

Culture + Values

Being great through serving others above ourselves.
Always making decisions that you would be proud to share with your family and friends.
Holding yourself and others to the highest standards and leading by example.
Believing in our mission so that the force of your conviction motivates and inspires others.

Environment + Sustainability

No publicly stated net‑zero target date or carbon emission reduction goals found on website or LinkedIn.
No explicit data‑driven environmental or sustainability results available (e.g. energy use, waste reduction, emissions avoided).
No mention of sustainability initiatives such as renewable energy use, fleet electrification, green facility design, or recycling programs.

Inclusion & Diversity

3.5/5

Glassdoor Diversity Rating

This score reflects employee feedback on the company's efforts toward diversity and inclusion, based on 59 reviews.

Mission statement emphasizes creating a great organization built around wonderful people but lacks supporting DEI data or targets.
No disclosed gender breakdown, pay equity data, leadership representation metrics, or DEI-specific strategic goals.

Articles

Services

Contact

Locations (Texas)

Role

Description

tool maintenance

error diagnosis

on‑site installation

equipment troubleshooting

service reports

customer support

Participate in all training programs directed by Manager
Maintains tools in good working order per MSHA and OSHA regulations
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Manage all on site installation, repair, maintenance, and test tasks
Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use
Drive to various vendors to acquire parts for assigned repairs
Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Completes basic computer tasks including completing work orders, looking up parts, and communicating via email
Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
Operate vehicle in a safe manner and use field automation systems
Cooperate with technical team and share information across the organization
Follow all company’s filed procedures and protocols
Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned

Requirements

diesel engines

field service

troubleshooting

driver's license

high school

teamwork

Willing to train and assist other team members with difficult or lengthy repairs
Ability to troubleshoot, test, repair, and service technical equipment
Must have a valid driver’s license and acceptable driving record
Required to travel to various locations for training classes/seminars
Position may require several hours of driving daily to job sites
Proven field service experience
Exhibit strong teamwork
High School Diploma or GED
Ability to work flexible shifts
Must have own tools
Extensive knowledge of diesel engines and construction equipment

Benefits

Health savings accounts with company contributions
Company-paid life and disability insurance
Outdoor exposure to elements
Safety Bonus Program
401(k) and Roth retirement plans with company matching
Vision Insurance
Tool Reimbursement Program
Profit Sharing Opportunities with this position
Generous paid time off, including vacation and holidays
Dental Insurance
Medical Insurance
Boot/PPE Reimbursement Allowance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

candidates must pass a drug test and background check before start date.