Technical Support Advisor
Saint-Gobain Ecophon Uk And Ireland
showpad management
digital services
system installation
product training
onsite support
client interaction
At Saint-Gobain Ecophon, we are looking for a Technical Support Advisor to join our technical team. This role will be responsible for delivering on-site support to our customers ranging from offering technical advice, to delivering on-site training sessions.
- Using our technologies – including showpad to support the management of technical information and literature
- Supporting the development of our digital services across VR, BIM and LightYX
- Ensuring our systems are correctly installed to the level of quality required to ensure they reach their design performance
- Providing advice, guidance and training for Ecophon products across stakeholders
- Spending time on-site with clients, ceiling contractors and tier 1 main contractors across the UK & Ireland
customer-facing
construction
technical drawings
adaptable
acoustic
driving licence
This is a national, field-based role with extensive travel required due to where clients are located – this role would suit someone with great transport links living centrally in the UK. As such, a full UK driving license will be required.
- Proven experience in a customer-facing role, ideally within construction or manufacturing
- Ability to interpret technical drawings/specifications and communicate solutions clearly
- Be adaptable, flexible and able to self-motivate
- Strong technical understanding of acoustic solutions, or building materials
- A willingness to frequently travel across the UK & Ireland
The world of work is changing. At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can’t promise to meet every request when we’re recruiting, but we do promise to listen.
Are Ecophon and Saint-Gobain inclusive employers?
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
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Founded in 1983
Year Established
Marking four decades of expertise in acoustic solutions.
- They design and manufacture Class A sound-absorbing ceilings and wall panels tailored to diverse settings.
- Their projects span schools, hospitals, clean-rooms, offices and retail spaces, enhancing auditory comfort.
- As part of the global Ecophon Group under Saint-Gobain, they blend local expertise with international reach.
- Their financial footprint is rooted in a niche acoustic materials market noted for steady, specialised sales.
- Unusually, they contribute to national acoustics standards by collaborating with governments and research bodies.
- Driven by passion and purpose, delivering world-class acoustic solutions.
- Believe in collaboration and teamwork, fostering strong relationships with customers, suppliers, and colleagues.
- Act with integrity, honesty, and transparency in all actions.
- Continuously innovate to ensure products and services meet the highest quality standards.
- Valued sustainability in both products created and operational practices.
2050 Target
Net Zero Emissions
Commitment to achieving net zero emissions by the year 2050.
- The company aims to reduce CO2 emissions in line with the Paris Agreement, with specific milestones set for 2030.
- Ecophon’s products are designed with sustainability in mind, focusing on energy efficiency and reducing environmental impact.
- Saint-Gobain Ecophon uses a life cycle analysis (LCA) to ensure the environmental performance of its products.
- The company prioritizes using recycled materials and renewable energy sources in production processes.
- Ecophon is actively working on improving the circularity of its products, focusing on reuse and recycling.
- Create an inclusive environment where every employee can thrive.
- Increase female representation in leadership roles across all levels of the business.
- Ensure diverse talent is recruited, with a focus on equitable opportunities in the workplace.
- Prioritize gender balance and track progress towards increasing female representation in management positions.
