Albuquerque RDC Supervisor

Description

• Monitor and maintain high standards of customer satisfaction, identifying any opportunities to enhance service, resolve service gaps, and strengthen relationships.
• Service Shaw customers in designated areas of New Mexico, Southern Colorado, and the El Paso, TX market.
• Motivate associates by assisting and empowering them to achieve facility goals and implement improvement processes as needed.
• Build a Successful Team
• Document the need for and recommend disciplinary action when warranted.
• Facilitate Change
• Serve as the point of contact for customers, Shaw sales, and internal business partners, maintaining effective communication and issue resolution.
• Collaborate with delivery partners to schedule and track customer deliveries, ensuring on-time service.
• Ensure effective utilization of RDC assets.
• Ensure a safe work environment is provided for all associates to include compliance with all DOT and OSHA requirements.
• Establish and maintain a positive working relationship with all employees in the facility. Conduct regular associate meetings as required/needed to discuss safety, quality, and policy requirements.

Requirements

• Good verbal and written communication skills.
• Ability to manage multiple priorities/tasks.
• Self-motivated and results oriented.
• Direct up to 4 associates total, consisting of two Class-A CDL drivers and as many as two warehouse/office associates.
• Must have good computer skills including but not limited to Excel, Word, and other software programs. Familiarity/proficiency with order management systems and Point of Sale technologies is preferred.
• 2+ years of lead/supervisory experience in a distribution/warehouse environment. Bachelor's or associate degree preferred. High School Diploma/GED required.
• Preferred: Background in DOT Compliance issues

Benefits

• Medical & Social Security Assistance
• 401 (k) Retirement Savings Plan
• Disability & Life Insurance
• Health, Dental, and Vision Insurance
• Shaw Family Health and Dental Centers*
• Health Savings Account
• Paid Time Off
• Behavioral and Mental Health Support
• Financial and Retirement Planning
• Bereavement and Holiday Pay
• Wellness Incentive Program
• Employee Discounts
• Paid Parental Leave and Leave of Absence Pay
• Career Development & Education Assistance

Training + Development

Interview process

Visa Sponsorship

Security clearance