General Manager- Paradise Valley

Description

• Administering associations, which entails communicating/coordinating with other property owners with respect to the operation and maintenance of shared building systems, common areas, etc.
• Develop and enforce property-wide rules & regulations.
• Ensures compliance with company personnel policies and applicable laws. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Periodically solicit competitive bids for service. All service contracts are to be re-bid every 1-2 years including security, janitorial, landscaping, etc.
• Collects all billed rents in full and on time.
• Management and preparation of vacant retail space (in ready to show condition always). Explore temporary leasing opportunities, tenant merchandising and/or advertising displays and at a minimum, have graphics and leasing signage placed in the windows.
• Full financial responsibility for assigned center for annual budgeting, reforecasting, and improving net income beyond approved budget.
• Maintains communication with tenants to improve performance. Exhibits strong, professional relationships with our tenants which can have a significant impact on tenant retention. Promotes effective business relationship to convey company operational policies.
• Ensures effective cost control and profitability for the asset. Identifies problem areas and proactively works to improve performance.
• Effectively manage parking garages, including overseeing the valet and the bidding/management of third-party staffing vendors and maximizing revenue opportunities during special events[AF1] .
• Collaboration with marketing for on-site events, tenant partnerships, holiday operational needs, business development or other income generating opportunities.
• Reviews tenant accounts and originates adjustments for input into MRI.
• Contracts with outside vendors, including obtaining bids and executing contracts. Monitors contractor performance and approves payables and assures compliance with contracts.
• Hires, trains, and supervises center personnel. May supervise non-exempt or exempt employees. Responsibilities may include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, counseling and disciplining employees; addressing complaints and resolving problems.
• Minimize risk by monitoring and managing property, tenant, and vendor insurance requirements; building security; life safety policies, procedures, and training; and employee safety.
• Ensure the proper set up and termination of leases, the proper management of payables and receivables and the timely calculation, billing and receipt of operating expense escalations and CAM recoveries.
• Act as a liaison to represent owners’ interest with general contractors and their trades for all in-progress construction, tenant improvements (TIs) to minimize disruption to existing tenants, customers, and residents.
• Reviews and approves all year-end tenant reconciliations.
• Develop strong understanding of lease terms including key economic points and both tenant and landlord responsibilities. Ensures compliance with lease requirements including operating requirements, hours of operation and use clause.
• Preparation and timely submission to owners of monthly reports and other periodic reports, in a format and on a schedule determined by the owner including narratives and variance reports
• Develop and implement a construction communication plan to keep existing retail tenants, pad users and residents fully informed of construction activities, noise/dust mitigation, access impacts, and safety protocols.

Requirements

• Basic understanding of accounting and accounting principles.
• Financial analysis skills.
• Experience in opening new development properties.
• Proficient in Microsoft Office Suite.
• Bachelor’s degree: 7+ years’ experience Retail and Mixed Use commercial properties.
• Ability to respond to emergencies at any time.
• Customer services and/or customer contact experience.
• Maintains positive relationship with local community. Has good working knowledge of political and regulatory changes that may impact center operations. Takes corrective action and informs others as needed.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance