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Occupancy Specialist I (Southern Hills)
Winncompanies
Award‑winning developer and manager of affordable, mixed‑use housing communities
Assist PM with tenant recertifications, compliance, and resident services at affordable housing.
6d ago
$21 - $26
Junior (1-3 years)
Full Time
Washington, DC
Onsite
Company Size
1,683 Employees
Service Specialisms
Asset Management
Development & Construction Management
Property Management Consulting
Renewable Energy & Sustainability Initiatives
Underwriting and Due Diligence Services
Military Housing Services
Adaptive Reuse of Historic Buildings
Sector Specialisms
Residential
Affordable Housing
Military Housing
Multifamily
Luxury Housing
Mixed-Use
Commercial
Retail
Role
What you would be doing
recertification processing
data entry
software management
resident interviews
waitlist management
utility calculation
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
Process initial, interim and annual recertifications.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority; this includes ensuring that the resident signs the recertification (HUD sites only).
Assist the Property Management staff with all facets of the move-in process.
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency. This includes having the resident sign all applicable paperwork.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Ensure all information is accurate and entered in the Property Management Software.
Ensure the proper treatment of residents’ personal and private information; maintaining such records in accordance with local, state and/or federal law.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks and other organizations (e.g., drug stores).
Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.
Notifying residents of their impending recertifications using notices supplied by Property Management Software.
Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management; including but not limited to completion of guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc.
Engage in marketing activities to increase prospect activities.
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
What you bring
yardi
realpage
cos
cpo
shcm
associate's
Experience with Yardi or RealPage property management software.
Ability to consistently meet required deadlines and follow schedules.
Proficiency in web-based applications and computer systems such as Microsoft Office.
Ability to complete repetitive tasks with a high level of detail.
SHCM certification.
Superb attention to detail.
1-3 years of relevant work experience.
Excellent customer service skills.
Outstanding verbal and written communication skills.
Certified Professional of Occupancy (CPO) certification.
Prior experience processing recertifications at tax-credit and PBS8 properties.
High school diploma or GED equivalent.
Experience with PBS8 and tax-credit programs.
Benefits
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
Flexible and/or Hybrid schedules are available for certain roles
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Various Comprehensive Medical, Dental, & Vision plan options
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