Schneider Electric
Global leader in electrification, automation and digitization for industries, infrastructure and buildings.
2 days ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Sydney, New South Wales, Australia | City of Brisbane, Queensland, Australia | Adelaide, South Australia, Australia | Melbourne, Victoria, Australia
Hybrid
Company Size
159,002 Employees
Service Specialisms
Sector Specialisms
Description
request management
workforce planning
kpi reporting
team support
stakeholder communication
autonomous work
- Provide internal support to Field Services and Operations team.
- Manage and track various service requests from customers.
- Collaborate with local Service Managers to optimise workforce planning.
- Meet and report on service level KPIs.
- Apply prior experience in workforce planning.
- Handle large workloads calmly and prioritize competing tasks.
- Work autonomously or as part of a team, ensuring attention to detail and deadline adherence.
- Communicate effectively with diverse stakeholders.
Requirements
microsoft office
customer service
time management
sap
astea
technical skills
Successful candidates will demonstrate relevant experience, strong technical and interpersonal skills, and the ability to thrive in a fast‑paced, customer‑focused environment.
Applicants must hold working rights in Australia; Schneider Electric is an equal‑opportunity employer committed to diversity, inclusion, and the highest standards of ethics and compliance.
- Utilize intermediate to advanced Microsoft Office skills.
- Deliver exceptional customer service consistently.
- Demonstrate strong planning, time‑management and organisational abilities.
- Preferred: practical experience with SAP and ASTEA.
Benefits
Schneider Electric ranks among the top workplaces in Australia and globally, offering a flexible environment where its energy management and automation technologies keep “Life Is On” for everyone.
Schneider Electric values inclusion, sustainability and ethical conduct, providing benefits such as flexible work arrangements, global family leave, employee discounts, continuous training, and a supportive, diverse team.
- Benefit from hybrid work flexibility and Global Family Leave.
- Access employee discounts at major vendors and continuous training on Schneider products.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
€38 billion
Annual Revenue
Generated through a blend of hardware, software, and services across electrification, automation, and IoT.
- Evolved from a steel and armaments business into a leading digital energy solutions provider.
- Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC.
- Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data.
- Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management.
- Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling.
- Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.
Culture + Values
- “Strong values, team spirit, and local autonomy within a global framework.”
- Emphasis on management based on strong values, team spirit, and local autonomy.
- Encouragement to go “beyond comfort zones” and understand on-the-ground realities.
Environment + Sustainability
71% Reduction
Emissions Cut
Achieved a 71% reduction in Scopes 1 & 2 emissions between 2017 and 2023, from 699,079 tCO₂e to 202,232 tCO₂e.
800Mt CO₂ Avoided
Customer Savings
Aims to help customers save or avoid 800 million metric tons of CO₂ by 2025 through EcoStruxure solutions.
50% Supplier Reduction
Operational Carbon
Seeks to reduce operational carbon emissions by 50% in top 1,000 suppliers by 2025, with 27% achieved by end-2023.
90% Renewables Target
Electricity by 2025
Committed to 90% renewable electricity by 2025, aiming for 100% by 2030; reported approximately 85% self-reported renewables in 2022.
- Joined RE100: aiming for 90% renewable electricity by 2025, 100% by 2030; reported ~85% self-reported renewables in 2022.
- Committed to a 25% absolute reduction in value-chain emissions by 2030 (from 2021 baseline), alongside a 90% reduction in operations by 2030.
Inclusion & Diversity
50% Women
Leadership Parity
Target to achieve gender parity with 50% women in top leadership roles by a specified year.
X% Exec
Women in Leadership
Percentage of women occupying executive positions in the latest reporting year.
Y% STEM
STEM Representation Target
Target to increase women's representation in STEM roles to Y% by year Z.
- Launched programs to ensure equitable recruitment, career progression, and pay across genders.
- Implemented gender pay equity audits with measurable adjustments made to close identified gaps.