Facilities Coordinator - Knightsbridge, London

Description

• To Assist the visit and walk arounds of the Consultants for FRA,H&S Audits, WAH, Water, etc.
• To liaise with tenants and deal with any operational queries they might have.
• To comply with Health and Safety on site, maintaining accurate records, using the Meridian (Vanity) system, and support contactor management as appropriate.
• To respond to requests for maintenance /via telephone and electronically. Delegating to the correct team and following up
• To liaise with the suppliers on the access arrangements to ensure a smooth process
• To Raise Ad-Hoc and contract Purchase orders as detailed by the team, filing and sending them as appropriate. Adding Pos to the Elogs (Vanity) Portal
• To review supplier paperwork both on site (logbooks) and electronic reports
• To identify and escalate situations requiring urgent attention.
• Review compliance through (Vanity) and chase suppliers and internal teams for the required documents where compliance is upcoming or overdue, ensuring all evidence is uploaded.
• To oversee meter reading collection within all required buildings and filter for anomalies, to send this sheet to a dedicated email address each month for accurate billing.
• To book access with tenants for maintenance visits
• Gain an understanding of the service charge budgets and their schedules
• To research questions and solutions using available information resources, advising the GM/ESM of the suggested actions
• Carry out weekly and monthly property inspections, filling out Vanity where applicable
• Raise insurance claims through the relevant portal
• Develop an understanding of how to build and maintain client, supplier and customer relationships.
• Take notes at regular meetings and share the summary with the teams
• To review actions raised through (Vanity) , delegate them to the relevant suppliers, provide regular comments on overdue actions with supporting evidence attached
• Prepare activity reports and provide statistical data to the GM to inform operational strategy.
• Contributes to team business plan/strategy

Requirements

• Understand insurance relating to buildings and the FSA regulations.
• Able to work as part of a team, supporting colleagues.
• Understand and use industry/specific IT applications.
• Willing to learn and expand the processes of the helpdesk function as the role progresses.
• Able to use IT software such as Word, Excel, and databases.
• Constantly updating knowledge of legislation relating to property management.
• Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge. Know and be able to apply legislation and policies relating to Environmental protection.
• Understanding of key issues to be noted on property inspections.
• Understand the principles of service charges.
• Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills.
• Be able to communicate effectively verbally and in writing

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance