Learning & Organizational Development Program Manager

Description

• Track, analyze, and report on program performance using D365, PowerBI, and Intellum; provide actionable insights to stakeholders.
• Manage program budgets, vendor relationships, and internal resources to ensure cost-effective, high-quality outcomes.
• Drive organizational change management (OCM) to promote awareness, adoption, and engagement in L&OD programs.
• Use a range of learning technologies (Articulate 360, Adobe Creative Cloud, webinars, simulations, gamification, activities) to enhance learner engagement.
• Co-create and curate content with company functional experts to inform program design and ensure that learning solutions are practical and aligned with real business challenges and strategic goals.
• Deliver high-impact learning experiences (virtual, hybrid, and in-person) with executive presence and provide 1:1 and small team coaching to reinforce program outcomes and leadership growth.
• Act as a trusted advisor to leaders, providing subject matter expertise in leadership, OD, project and talent management.
• Develop and maintain a sustainable, layered portfolio of learning and development programs (horizontal and vertical) to meet evolving organizational needs.
• Manage program enrollment, waitlists, and application/selection processes in collaboration with the Executive Leadership Team and key stakeholders.
• Build a continuum of development opportunities that support long-term leader readiness and succession planning.
• Enable content delivery by the People Experience team and other functional business leaders across the company by building modular, scalable content and toolkits that can be delivered by carious stakeholders beyond L&OD leveraging a train-the-trainer module.
• Lead the design/curation, development, implementation, and evaluation of L&OD programs for designated leader-level populations.
• Equip the People Experience team as learning champions by providing them with facilitation guides, coaching resources, and ongoing support so they can confidently deliver content, lead workshops and reinforce learning in day-to-day interactions.
• Conduct thorough needs assessments to inform customized learning paths and development strategies.

Requirements

• Deep expertise in leadership, management, organizational development, adult learning theory, project and talent management.
• ICF coaching certification
• Experience leveraging technology-enabled learning (webinars, simulations, gamification, asynchronous platforms, hybrid learning).
• Demonstrated experience recommending and applying training methods, evaluation frameworks, and measurement strategies for maximum impact.
• Flexibility to travel up to 25%. Programs are delivered primarily at regional offices.
• Experience with budget management, vendor relations, and resource allocation.
• Certified in various psychometrics and development assessments (e.g., HBDI, Belbin, Hogan, MHS, 360, CliftonStrengths).
• Experience managing organizational communications and marketing integration in partnership with internal stakeholders.
• Minimum of 7 years L&OD experience, with progressive responsibility in program design/curation and execution.
• Strong project management skills with the ability to prioritize, plan, and execute against multiple initiatives.
• Proven success influencing and collaborating with people and project leaders.
• Flexibility and adaptability to evolving participant needs, organizational priorities, and learning modalities.
• Bachelor’s degree in Organizational Development, Learning & Development, Education, IO Psychology, or related field (advanced degree preferred).
• Strong facilitation, oral communication, and interpersonal skills.
• Proficiency in MS Office, D365, PowerBI, Articulate 360, and Adobe Creative Cloud.
• Demonstrated ability to be a self-starter, independently driving programs through the analysis, design, development, implementation, and evaluation lifecycle.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance