Works with internal stakeholders to assess and identify areas of improvement within their tower process and product landscape, ensuring all product and process initiatives are consistent with governance standards and are aligned with D&T, Finance, Audit, SOX, Data Governance, other corporate functions, and statutory requirements.
Identifies training documentation needs, documents as required, and communicates to Platform support team and other stakeholders.
Co-ordinates UAT with the Platform Support teams. Maintains master UAT scripts within their tower.
Responsible for maintaining, developing, and constructing processes, enhancements and new features related to Time and Attendance for the People organization within CBRE. Documenting procedures/protocols, process flows, approver levels, decision points, and all relevant information.
Maintains the Platform workstack in accordance with Platform governance standards and provides regular and frequent status updates to their Tower Leader / Stakeholders of the progress on all initiatives they are working on.
Follows the global CBRE standards to document new processes and to problem solve through existing process and product challenges.
Independently conducts follow-up and more in-depth discussions with secondary stakeholders/process users.
Has a solid technical understanding of the products within their tower, maintains and coordinates on Internal Platform documentation and business SOP documents as required.
Leverages design, documentation, and implementation techniques to deliver world-class process solutions, including business requirements, testing, documentation, and production migration protocols.
Requirements
lean
six sigma
ukg
process mapping
bachelor's
stakeholder management
Combines experience and a critical eye to review and analyze existing processes, identifying bottlenecks, along with making recommendations for process and product improvements to deliver world class employee experience.
Experience and qualifications in Process Mapping, Continuous Improvement, Lean, Six Sigma and Solution Design principles preferred.
Expertise in thinking critically and strategically to solve problems with practical solutions.
Stakeholder and Project Management experience.
Bachelor's degree (BA/BS) in People, IT, or a related field of study
Hands on experience in business analysis with People Systems and Processes, must have UKG (Kronos) Time and Attendance experience
Experience with functionality design requirements and implementation best practices.
Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization.
Experience guiding initiatives and stakeholders though change and process improvement.
Experience working within a Shared Services or centralized operating environment for a global company is desirable.
Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1906
Year Established
Operates as the world’s largest commercial real estate services firm with a long-standing history.
100+ Countries
Global Presence
Maintains a strong presence across continents, offering market-leading research and analytics.
Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.
Culture + Values
Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
97% from Properties
Emission Sources
Ninety-seven percent of emissions stem from managing and developing properties for clients.
50% Reduction
Scope 1 and 2 Emissions
Aiming to cut Scope 1 and 2 emissions by 50% by 2030.
100% Renewable
Corporate Energy
Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.
68% Cut
Corporate Emissions
Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.
Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.
Inclusion & Diversity
26,000 members
EBRG Membership
The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).
Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.