Supervisor, Case Processing - Bakersfield
Corecivic
Supervises ICE case processing staff, ensuring compliance and managing workloads.
15 days ago ago
Expert & Leadership (13+ years)
Full Time
Bakersfield, CA
Hybrid
Company Size
12,000 Employees
Service Specialisms
Corrections
Reentry Programs
Community Corrections
Facility Operations
Private Prisons
Immigration Detention
Workforce Development
Youth Programs
Sector Specialisms
Corrections Management
Detention Services
Residential Reentry Centers
Criminal Justice Real Estate Solutions
Facility Management
Reentry Programming
Construction Management Services
Real Estate Asset Acquisitions
Role
What you would be doing
case audits
quality control
compliance monitoring
stakeholder liaison
team supervision
performance reviews
- Participates in recruitment, hiring and onboarding of new staff. Makes recommendations to supervisors concerning personnel matters such as employment, retention, promotion, wage adjustments, and discipline.
- Supervises case processing staff in the performance of their duties ensuring their work is in compliance with regulations and best practices. This includes training new employees, providing guidance and support to the team, listening to concerns and effectively resolving disputes or issues; taking corrective or disciplinary action; developing work schedules for subordinates; monitoring case management assignments; and approving leave requests.
- Communicates effectively and coherently with administration, staff, detainees, federal officials, and the general public, particularly in situations requiring tact, diplomacy, understanding, fairness, firmness and good judgement. This includes giving information, instructions and directions, mediating disputes, advising of rights and processes, and providing reliable testimony in court or other formal settings.
- Facilitates team meetings, case strategy sessions, and other collaborative activities. Maintains clear communication with staff, clients, and other stakeholders.
- Serves as a technical expert and liaison in developing and maintaining relationships with various stakeholders in the federal government. Interfaces with ICE headquarters staff, local field office staff, including Field Office Directors (FODs), program staff, facility staff, other Department of Homeland Security (DHS) and Department of Justice officials, and third-party service providers.
- Motivates and encourages staff to perform their duties consistent with policy and procedures. Completes evaluations on all staff under direct supervision. Reviews contributor feedback provided by peers or other supervisors in accordance with company guidelines.
- Directs and coordinates the execution of diverse and complex functions in coordination with other operations of ICE. Facilitates support of essential operations and maintains compliance with applicable policies and detention standards.
- Conducts internal case reviews and audits to verify accuracy and timely completion of document preparation and case management, case files and records review in ICE systems and removal documentation, confirming compliance with legal and ethical standards. Stays current on changes in immigration laws and regulations.
- Implements and monitors quality control measures to ensure accurate and compliant case management. Maintains compliance with accreditation standards and other relevant requirements.
What you bring
3 years
leadership
microsoft office
bilingual
bachelor's
supervisory
- Three years of experience in criminal justice, corrections, or a related field is required.
- Strong leadership and supervisory skills are required.
- Domestic U. S. travel may be required.
- Bilingual skills, with the ability to communicate verbally and/or in writing is preferred.
- Must be proactive, detail-oriented, and able to thrive in a fast-paced environment.
- Proficiency in Microsoft Office applications is required.
- Graduate from an accredited college or university with a Bachelor's degree in Criminal Justice, Social or Behavioral Science, or a related field is required.
- Additional qualifying experience may be substituted for the required education on a year-for-year basis.
- One year of supervisory experience or one year as a Case Processing Specialist is required.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
In 1983
Founded
The company was established to become a pioneer in the privatized correctional services industry.
Over 70 Facilities
Managed Correctional Facilities
Operates facilities across the United States, providing essential services for governments.
- Began as a pioneer in the privatized correctional services industry.
- Partners with federal, state, and local governments to manage facilities focused on rehabilitation, education, and reintegration.
- Specializes in residential reentry programs, offering support for individuals transitioning back into society.
- Provides facilities management and logistics services to government entities.
- Maintains a strong presence in correctional, rehabilitation, and detention sectors with high standards of security and efficiency.
- Manages residential facilities for individuals in immigration detention.
- Focuses on improving outcomes for those in its care while meeting operational needs of government partners.
- Integrity
- Respect
- Responsibility
- Continuous Improvement
- Commitment to Excellence
2050
Net-Zero Target Year
Aiming to achieve net-zero greenhouse gas emissions by this significant milestone year.
- Committed to reducing its environmental impact across operations.
- Focusing on reducing energy consumption, implementing renewable energy sources, and improving operational efficiencies.
- Reporting on progress through annual sustainability reports and key performance indicators to ensure transparency and accountability.
- The company values a diverse and inclusive workforce, focusing on building a culture of belonging.
- The company has specific recruitment efforts aimed at increasing gender and ethnic diversity.
- Gender diversity in the workforce is a key area of focus, with significant efforts to hire women in leadership positions.
- CoreCivic's employee resource groups support employees with shared interests and identities, fostering community and collaboration.
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