Field Operations Supervisor

Company logo
Carter Lumber
Building materials supplier offering lumber, millwork, and building products to construction professionals.
Oversee installed sales, estimate, and manage field installations in Outer Banks
28 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chesapeake, VA
Field
Company Size
2,000 Employees
Service Specialisms
Lumber Supply
Building Materials
Roofing
Decking
Siding
Windows
Doors
Trusses
Sector Specialisms
Commercial
Multi-Family
Industrial
Energy
Healthcare
Role
What you would be doing
market research
sales presentations
safety inspections
installer training
service scheduling
workforce recruiting
  • Researches and identifies market opportunities and trends to grow installed sales.
  • Solves issues in a patient and understanding manner while ensuring the customer is treated with the utmost respect and given the highest quality of workmanship.
  • Ensures Installers are performing their job in a safe manner and that OSHA regulations are being followed
  • Directs and facilitates best practices to ensure safety standards are being met by conducting inspections
  • Works with existing sales force to identify installed sales opportunities and makes installed sales presentations to potential customers.
  • Ensures that installers are completing work according to the company’s code of conduct.
  • Ensures all paperwork requirements are met.
  • Ensures that jobs are completed timely and according to contract.
  • Ensures the Installers have the training needed to install the product safely and efficiently
  • Works closely with the Installed Service Manager to create a strong installed sales team to meet company sales and margin goals.
  • Schedules and coordinates installed services.
  • Identifies and recruits qualified field personnel and subcontractors
What you bring
2+ years
driver's license
customer service
installation
problem solving
estimating
  • Must possess 2 + years of installed sales or related building materials or installation experience
  • Ability to direct and train Installers effectively to ensure the guidelines and requirements are being met per regulatory agencies
  • Must have a valid driver’s license and a reliable vehicle
  • Possess excellent organizational, communication and customer service skills
  • Strong knowledge of installation methods, estimating, and process improvements
  • Ability to solve problems by using strong judgment in analyzing, troubleshooting, and evaluating the problem
Benefits
  • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
  • Company-paid life insurance and AD&D
  • Company-match 401(k)
  • Vendor incentives
  • Vacation time and paid holidays
  • Short and Long-Term Disability
  • Optional supplemental life insurance
Training + Development
Information not given or found
Company
Overview
1932 Founded
Year Established
The company originated as a small lumberyard and has since expanded nationally.
200+ Locations
Nationwide Presence
A extensive network ensures quick and reliable delivery across the United States.
  • Serves construction professionals with a vast range of building materials.
  • Provides products like lumber, millwork, insulation, and hardware.
  • Known for strong relationships with contractors and homebuilders, becoming a trusted resource for high-quality materials.
  • Distribution network meets demands of large-scale and small-scale projects.
  • Specializes in both residential and commercial sectors, offering diverse construction solutions.
  • Able to provide custom solutions for large, complex builds while maintaining quality service for smaller, residential jobs.
Culture + Values
  • Family First
  • Working Together
  • Investing in People
  • Fun is Fundamental
  • Family of Companies
Environment + Sustainability
No explicit environmental or sustainability strategy
Lacks public sustainability commitments
The company has not publicly stated environmental or sustainability goals, including a net zero target.
Value engineering reduces construction waste
Efficient construction practices
The company uses value engineering techniques such as optimizing plans, prefabricated panels, and engineered trusses to minimize material waste and improve jobsite efficiency.
Invests in sustainable wood products
Advanced wood manufacturing
The company invests in precision-cut engineered wood products and advanced manufacturing technologies to reduce operating costs and waste in major markets.
Inclusion & Diversity
3.6 DEI Rating
Employee Reviews on Glassdoor
The company received a 3.6 out of 5 star rating on Glassdoor based on 77 employee reviews.
Gender DEI Scores
Men: 3.6, Women: 4.1
Men reported a DEI rating of 3.6 while women reported 4.1.
  • Improved employee-reported DEI rating over the past 12 months
  • No publicly stated DEI strategy, strategic goals, or gender representation targets found
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