Develop and maintain positive working relationships with internal and external stakeholders.
Record detailed notes from customer and partner interactions to support order tracking and service resolution.
Verify and reconcile fuel receipts.
Drop off mail at the post office as needed.
Count cash drawers daily and record results.
Submit paperwork for new customer accounts.
Support other team members during absences, peak periods, or special projects.
Process customer credit card payments and assist with ACH transactions.
Responsible for timely and accurate billing functions.
Address customer inquiries, concerns, or complaints received via phone or email and ensure timely resolution.
Communicate with retailers, dealers, and homeowners to confirm orders and verify information.
Order and/or pick up office supplies.
Prepare and make bank deposits, scan checks into Citizens Bank.
Process install payments for retail jobs.
Assist in the processing of warranty claims and documentation.
Answer incoming calls and assist customers professionally.
Serve as a backup resource for various departments as needed.
Assist in managing callbacks, warranty issues, and customer support follow-ups.
Coordinate job scheduling with subcontractors via phone and email.
Ensure that technicians and subcontractors complete all required paperwork accurately before billing.
Requirements
quickbooks
excel
data entry
communication
organized
spanish
Experience with QuickBooks is highly desirable.
Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
Strong 10-key and data entry skills.
Excellent written and verbal communication skills.
Highly organized, detail-oriented, and proactive in managing multiple priorities.
Bilingual in Spanish preferred.
Prior experience in an administrative or accounting support role preferred.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$105 Million
Private Debt Financing
Raised in November 2023 to support strategic acquisitions.
10‑Year
Warranty Coverage
First in the industry to offer a 10‑year HVAC warranty.
50+ Years
R&D in Innovation
Continuous R&D into manufactured housing solutions for over 50 years.
Began with fiberglass entry steps invented in a garage.
Expanded into vinyl siding, skirting, anchoring systems, and national distribution centers in the 1970s and ’80s.
Delivers HVAC, foundation covers, siding, doors, windows, plumbing, and electrical products nationwide to both manufactured and residential housing markets.
Projects involve outfitting manufactured home setups with HVAC systems, entry steps, siding, and skirting, serving both communities and contractors.
Recent acquisitions include Westland Distributing (Colorado) and Alumi‑Cover (Arizona), expanding reach into 39 states and adding roll‑formed products.
The company’s Revolv® HVAC line includes industry‑specific furnaces, coils, and packaged systems, tested for manufactured homes.
Culture + Values
Environment + Sustainability
Siding products are made with high-quality recycled materials to reduce landfill and environmental impact.
Products under notable brands (e.g., Fairfield®, Oak Harbor®, Spiegel Grove®, DuraSpan®, Universal Soffit, Addison Heights, Alpine Ridge, Bristol Bay, ProSpan Premium Soffit) use sustainable and recycled materials.