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Assistant Service Manager The Grace
Jbg Smith
Assist Service Manager leading maintenance team, handling repairs, inspections, resident requests.
1d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Arlington, VA
Field
Company Size
645 Employees
Service Specialisms
Property Development
Real Estate Investment
Property Management
Design
Construction Services
Project Management
Consulting
Engineering
Sector Specialisms
No specialisms available
Role
What you would be doing
vendor management
team coaching
on-call
inspections
repairs
work orders
- Partner with the Service Manager to purchase necessary maintenance supplies and oversee vendors performing maintenance services at the community .
- Work with the Service Manager to build a strong and cohesive service team that is motivated to perform including assisting, training , and coaching team members .
- Work a flexible schedule and shar e on-call duty which requires responding to emergencies in 30 minutes or les s.
- Inspect the community daily to identify any items that need maintenance or repair s.
- Perform repairs and preventative maintenance on building systems .
- Assist with move-out inspections and the unit make-ready process .
- Respond to resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical , and plumbing issue s.
What you bring
cfc
plumbing
electrical
hvac
high school
leadership
- CFC certification and plumbing and electrical training/proficiency.
- PROFESSIONALISM – Professional presentation and superior written and verbal communication skills.
- High-school diploma or equivalent and 2 – 4 years of maintenance experience in apartments, hotels, or similar environment.
- Ability to routinely lift up to 50 pounds (supplies, appliance, etc.).
- Valid driver’s license and dependable transportation including on-call hours.
- EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns.
- CARING – Demonstrated passion for caring about customers and co-workers alike.
- Completion of an approved course on boiler and chiller maintenance for communities with a central plant and, for communities with individual HVAC, completion of an approved course appropriate to that type of equipment.
- Demonstrat e a passion for service excellence that inspires team members to provide service and high-quality work that distinguishes JBG SMITH from the competition .
- Prior leadership and supervisory experience.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1957
Year Established
The firm was established through the merger of three local law practices.
$547M Revenue
2024 Revenue
Generated $547 million in revenue in 2024 as a publicly traded trust.
$5B Assets
Total Assets
The firm manages over $5 billion in total assets across its portfolio.
14M sq ft Pipeline
Mixed-Use Projects
The firm's development pipeline includes 14 million square feet of mixed-use projects.
- Evolved into one of Washington, DC’s leading real estate developers.
- Exclusive developer for Amazon’s HQ2 campus at National Landing and supports Virginia Tech’s Innovation Campus.
- Focuses on placemaking—integrating metro-served offices, apartments, and retail to build walkable urban neighborhoods.
- Spun off in 2017 from Vornado’s Charles E. Smith Companies.
- Unusual fact: redeveloped hundreds of properties post-1990s recession, adopting a 'salt-of-the-earth' strategy that kept it afloat.
- We are committed to delivering superior customer service.
- We focus on creating a collaborative, respectful, and inclusive work environment.
- We strive to maintain integrity and trust in everything we do.
- We are proactive in seeking solutions to meet the needs of our tenants, investors, and communities.
- We work with passion, initiative, and excellence to create lasting value.
Net Zero by 2025
Carbon Emission Target
Aims to eliminate carbon footprint by 2025.
43% Reduction
Carbon Emissions Drop
Carbon emissions reduced since 2017.
8M sq ft Green
Certified Sustainable Buildings
Portfolios feature green-certified structures.
- Focus on energy-efficient buildings and renewable energy.
- Seeks green certifications like LEED and ENERGY STAR.
- Committed to water conservation, waste reduction, and operational efficiency.
42% Leadership
Gender Diversity
Women hold a significant share of leadership roles within the organization.
- Focused on creating an inclusive workplace where diversity is valued.
- Offers various employee resource groups to foster community and inclusion.
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