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Trane Technologies

IT Support Analyst

Company logo
Trane Technologies
Provider of climate solutions for buildings, homes, and industrial applications worldwide.
On-site IT support for office/manufacturing, managing systems, incidents, and projects
7d ago
$60,000 - $80,000
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Pueblo, CO
Onsite
Company Size
41,000 Employees
Service Specialisms
Energy Efficiency
Sustainability
HVAC Systems
Building Automation
Climate Solutions
Engineering
Design
Consulting
Sector Specialisms
K-12 Education
Higher Education
State & Local Government
Energy Supply Services
Renewable Energy and Power Solutions
Energy Contracting
Commercial
Residential
Role
What you would be doing
ticket management
pc installation
application deployment
incident management
asset administration
project management
  • Follow and promote defined ticket management procedures including the use of standard ticket management tools.
  • Perform technical, administrative, and support work in the installation and operation of new and existing PC systems.
  • Support the IT strategy and maintain alignment with the business.
  • Deploy emerging application technology solutions to physical locations and business users.
  • Troubleshoot and resolve user support issues in collaboration with other IT team members utilizing Major/Minor Incident Management tools and processes.
  • Execute defined client computing lifecycle processes.
  • Participate in and support project teams to improve IT and business operations.
  • Manage and support OT asset administration in alignment with Cybersecurity strategy.
  • Drive the adoption of standard work processes and application functionality.
  • Attend Gemba walks and promote Op Ex/Lean engagement, continuous improvement, and MDI integration.
  • Provide user training when necessary.
  • Provide onsite break/fix support for office and manufacturing environments, including PCs, multifunction printers, and barcode scanners.
  • Perform ongoing operational responsibilities for defined solutions.
  • Manage minor IT projects and business analysis tasks.
  • Assist with support and hands-on activities of network and server infrastructure.
  • Collaborate with the business to create requirements and process documentation; create design flows and narratives, assist developers with technical design; monitor / perform testing and implement process change.
  • Support IT initiatives across multiple manufacturing sites as needed.
  • Act as a primary liaison for major downtime and incident management/communications.
What you bring
microsoft office
sharepoint
delmia apriso
bachelor's
problem solving
project management
  • Strong sense of urgency to resolve issues
  • Self-motivated and able to work with limited direction
  • Experience with Microsoft Office Suite, SharePoint, Teams, and Visio.
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to prioritize and multitask effectively
  • Software Functional aptitude
  • Bachelor's or Associate's degree in an IT-related field or equivalent experience.
  • Experience with DELMIA Apriso is preferred but not required.
  • Business analysis
  • Project management and business analysis experience.
  • Broad technical IT knowledge and awareness of industry trends.
  • Familiarity with manufacturing processes and systems (MES, PLM, ERP).
  • Strong troubleshooting skills and familiarity with Microsoft Windows operating systems.
  • Ability to work in cross-functional teams
  • Excellent business partnering and communication skills.
  • Proven operational excellence skills, including root cause analysis, risk reduction, and change management.
  • Strong analytical and problem-solving skills
  • Proficiency in PC hardware troubleshooting (Dell) and printer desktop/multifunction devices (Xerox, Zebra).
Benefits
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off, including in support of volunteer and parental leave needs.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.
  • Remote Support
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2008 Founded
Year Established
The company was established in 2008, marking the beginning of its journey in delivering innovative climate solutions.
  • Delivers cutting-edge climate solutions.
  • Global leader in creating sustainable, energy-efficient HVAC systems and services.
  • Offers a wide range of products, including air conditioning, heating, and ventilation systems.
  • Works with clients across residential, commercial, and industrial sectors to reduce energy consumption.
  • Specializes in advanced technologies for decarbonizing building systems and improving energy efficiency.
  • Typical projects include large-scale HVAC installations in commercial and industrial buildings.
  • Notable for integrating digital technology into traditional HVAC systems for smarter building solutions.
Culture + Values
  • Customer First
  • Integrity
  • Innovation
  • Sustainability
  • Teamwork
  • Excellence
Environment + Sustainability
Net-zero by 2050
Long-term climate commitment
Committed to achieving net-zero carbon emissions by mid-century, aligning with global climate goals.
50% emission reduction
Ambitious emissions target
Aiming to cut greenhouse gas emissions in operations by half by 2030, showcasing strong climate action.
Carbon-neutral by 2030
Global operational commitment
Plans to achieve carbon neutrality across global operations by 2030, reflecting a bold sustainability pledge.
  • Leveraging technology to deliver sustainable solutions
  • Focused on creating energy-efficient products and solutions for customers
Inclusion & Diversity
40% women
Leadership Diversity
Targeting 40% women representation in leadership roles by 2030.
By 2030
Gender Parity Target
Aiming for gender parity in leadership roles globally.
  • Focus on hiring diverse talent through global recruitment strategies
  • Promoting diverse leadership teams across business functions
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