Benefits Administrator II

Description

• Handle enrollments, COBRA, terminations, life event changes and coordinate benefits processing to include updating data as needed in all systems.
• Develop and update benefits policies and procedures, ensuring they align with best practices and organizational needs.
• Collaborate with insurance carriers, third-party administrators, our benefit broker and benefit plan providers to resolve issues, and ensure efficient program administration.
• Develop and distribute benefits-related communication materials and conduct new hire orientation.
• Manage leave requests related to short-term and long-term disabilities. Communicate leave approvals, denials, and any necessary documentation requirements to team members and supervisors.
• Plan and execute the annual benefits open enrollment process, including coordinating employee communication and education efforts.
• Promote wellness activities and initiatives to encourage team member participation and engagement.
• Configure the Benefit Admin System (PlanSource) based on plan update, pull reports, and complete audits to ensure the system is working correctly.
• Analyze benefits utilization data to identify trends, cost drivers, and opportunities for program improvement.
• Review and reconcile invoices from benefit plan providers, including health insurance companies, retirement plan administrators, and other benefit vendors.
• Handle team member benefit inquiries and assist with issue resolution.
• Serve as a subject matter expert and provide guidance to team members regarding benefit plan options, changes, and eligibility.
• Plan and coordinate wellness events, challenges, and activities, such as fitness challenges, health screenings, and wellness fairs.
• Ensure that the organization's benefits programs comply with federal, state, and local regulations, such as ERISA, ACA, HIPAA, and other relevant laws.
• Oversee and manage aspects of the employee benefits program, including health and dental insurance, retirement plans, wellness programs, and other ancillary benefits.

Requirements

• Sound judgment and discretion in handling confidential and privileged information.
• Effective communication – both verbal and written.
• Bachelor’s degree in human resources, Business Administration, or a related field and minimum 5- year benefits experience.
• Strong analytic and creative problem-solving abilities.
• Proficient in excel, including pivot tables, VLOOKUP and basic formulas.
• Certified Benefits Professional (CBP) is preferred.
• Demonstrated ability to establish workload priorities and balance diverse tasks.
• Excellent team player with the ability to work with cross-functional teams and all levels of management.
• Proven customer service skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance