Critical Services Technician

Description

• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Maintain an up-to-date log of work completed and outstanding items through the in-house system.
• Log and action all out-of-line situations with incident reports.
• Report writing
• Provide holiday, training & sickness cover for other members of the shift team.
• Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Ensure effective communication with the client and management team is maintained.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements.
• Participate in the critical services training program.
• Working with team members
• Takes ownership of issues and ensures completion.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Provide out of hours accessibility as part of escalation procedure.

Requirements

• Presentable and smart always
• Able to organize and manage own workload.
• Apprenticeship (or equivalent programme in Electrical / Mechanical Installation).
• Knowledge of business-critical services i.e., UPS, Generators and Comms Rooms etc
• Good technical & faultfinding skills
• Able to build enduring relationships.
• Good communication skills both verbal and written to all seniority levels.
• Good verbal and written communication skills
• Highly conversant in Microsoft Office suite
• Organised, able to prioritise and deliver within high pressure, business critical environments.
• Educated to a minimum of City & Guilds in Electrical (or HNC)
• Able to work under pressure whilst remaining calm and focused.
• Excellent knowledge of the operation of Mechanical & Electrical Services
• Ability to interrogate and operate BMS systems
• 18th Edition IEE regs
• Able to make sound decisions based on fact and experience.
• Incumbents must have a high level of energy, confident and stable in manner.
• Understanding of customer needs and standards.
• Must be flexible regarding working hours
• Strong interpersonal and communication skills
• HV Trained
• Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding.
• Computer literate
• Exceptional customer focus
• Must be able to work under own initiative.
• Excellent administrative skills
• Required to work 0800-1700, Mon – Fri
• Procedure writing
• High level of responsiveness

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance