Collect rents and institute proper procedures against delinquent accounts.
Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints.
Handle recordkeeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations
Maintain work orders on all maintenance requests and respond to those requests within 24 hours.
Ensures each property is maintained to EMG standards.
Ensure property maintains its applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property.
Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area and located behind two locked doors for security.
Inspect property regularly to ensure that it is well maintained and has good curb appeal.
Submits required reports to Regional as scheduled.
Handle notices, legal filings and evictions as required by HUD/TC/ADHP/HOME/Bond regulations.
Complete quarterly unit inspections to identify, report, and prevent REAC/UPSC deficiencies.
Maintains records on all aspects of management activity on a quarterly basis.
Handle resident complaints and maintenance related issues to avoid a Fair Housing Complaint.
Distribute petty cash funds and request reimbursement not to exceed amount determined by supervisor.
Collect, approve and forward timesheets on time each pay period.
Obtain supervisor's approval on final budget and any subsequent changes to budget.
Ensure that staff receives and completes all required company training requirements within the specified time frame and is following all company policies and procedures.
Review monthly income and expense reports and report on any variance from budget.
Evaluate staff performance and give feedback regularly.
Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report.
Reviews all Preventative Maintenance, Service Order, and Capital Reports with Maintenance Supervisor prior to submission
Achieve cooperation among staff and other departments while building trust and loyalty to the company.
Ensure that residents are provided with a clean, safe and well-maintained home.
Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
Properly coordinate the administration of supportive services with the Social Service Provider to ensure resident support.
Ensure all physical deficiencies are corrected per violation / inspection notices so that subsidy may be reinstated or findings corrected.
Oversee and audit transmission of paperwork for the completion of vouchers for subsidy if assigned to a HUD governed property.
Ensure that all applications qualify in reference to the Tenant Selection Plan specific to the assigned property.
Assist the Regional Property Manager in audit preparations and ensure on-site compliance on all corrections.
Complies with Safety guidelines outlined by Property Management.
Prepare for, respond to and oversee corrections needed to meet requirements of all Management Reviews if assigned to a HUD governed property.
Maintain a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable.
Reports all liability and property incidents to the Regional Property Manager immediately.
Complete all required reports in an accurate and timely manner.
Review, approve and process all applicable purchases and purchase orders.
Implement budget keeping expenses within budgeted guidelines.
Oversee and maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines inclusive of the certification and verification process; Process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; Process interims as required if assigned to a HUD governed property.
Review prior year Management and Occupancy Report to ensure deficiencies have been corrected on HUD governed properties.
Process purchase orders as goods and services are ordered on a weekly basis.
Regularly seek to understand and anticipate what residents need.
Work towards developing staff for upward mobility within the company.
Ensures that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)
Market to agencies identified in the Affirmative Fair Housing Marketing Plan as well as maintaining availability information with local housing authorities and commercial publications.
Forecast needs for fiscal year and develop budget based on these needs.
Make daily bank deposits.
Inspect property two - three times per week including periodic visits to all residents.
Lease or help lease the property to prospective residents.
Calculate any escalation to be charged to residents or any other charges that are designated in the lease.
Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy.
Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines.
Assist new residents moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
Clarify expectations and establish goals for staff.
Negotiate new leases and renewals per specifications of the property owner and property manager.
Maintain waiting and transfer lists per HUD/CA/TC guidelines.
Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (HUD 935.2).
Perform supportive service as outlined in the property's LURA and maintain proper documentation; Assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the Social Service Provider. Maintain Supportive Service Binder.
Collect security deposits from residents and record date and time of collection.
Supervise outside contractors working on the property.
Initiate eviction procedures for those residents who fail to pay rent.
Achieve targeted occupancy levels for the property.
Market the property and generate qualified traffic.
Recruit and hire an effective and qualified staff.
Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s). All files require manager signature.
Ensure that apartments are cleaned and made-ready after move-outs.
Maintain accurate records of rent collections.
Requirements
property management
bookkeeping
hud policies
tracs
cos certification
associate's degree
Minimum 1 year of experience in a supervisor capacity.
Recognize superior performance and correct inferior performance.
Detail oriented and able to compose letters, memos, etc.
Minimum 1 year of previous experience in property management sector. Or a combination of equivalent education and experience.
Bookkeeping experience.
Ability to supervise a staff of 2 or more
Should have excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
Should have thorough and current knowledge of the most recent version of the 4350.
Should possess a take charge personality with the ability to handle multiple priorities and meet deadlines with little to no supervision and work well under pressure.
Should possess strong organizational skills in addition to strong computer background and have general administrative experience, and be able to comply with policies and Procedures.
Physically walks and inspects each property at least twice per week.
Experience in both general marketing and affirmative marketing.
Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond policies for Tax Credit/AHDP/HOME/Bond properties.
Prefer COS certification on a HUD governed property.
At least 2 years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration and staff supervision to ensure compliance with site- specific Programs.
Certification as a resident manager.
Exceptional communication skills are a must to work closely with county officials and act as a liaison between the community and local government.
Associate's Degree or higher from an accredited College or University.
Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 2001
Years in Operation
The company was established in the year 2001, marking its journey in transforming undervalued properties.
23 Properties
Portfolio Span
The company manages a diverse range of 23 properties located across six states.
5,200 Units
Total Homes
The company's portfolio includes a total of 5,200 apartment units.
Revitalizing communities by transforming aging complexes into vibrant, community-oriented living spaces.
Blending affordable and market-rate housing to foster diverse resident bases under a single roof.
Employing a holistic financial strategy that includes acquiring under-managed assets, leveraging public/private partnerships, and utilizing HUD, LIHTC, and voucher assistance.
Offering comprehensive services across the entire investment lifecycle, from acquisition and construction to property management.
Culture + Values
Clean and safe housing for working class families, including students and seniors
Repositioning and redevelopment of affordable and market value multifamily housing
Investment opportunities, property development and property management
Environment + Sustainability
5,200 units
Total Apartment Units
Manages 23 communities across TX, OK, LA, PA, OH, and TN, including both affordable and market rate housing options.
Engages with public and private partners to deliver strategic investments in workforce, moderate, and low-income housing via project-based voucher assistance and Low Income Housing Tax Credits
Provides clean, safe, affordable housing through acquisition and renovation of undervalued properties, increasing property value and community appeal