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Unite Students

Student Experience Team Member

Company logo
Unite Students
Provides purpose‑built student accommodation across the UK.
Provide front‑of‑house service, conduct viewings/inspections, and organise student events.
7d ago
£25,164 - £26,681
Entry-level
Full Time
Liverpool, England, United Kingdom
Office Full-Time
Company Size
2,000 Employees
Service Specialisms
Property Investment
Property Development
Sector Specialisms
No specialisms available
Role
What you would be doing
event planning
flat viewings
inspections
sales conversations
front reception
  • Planning and running events for our students
  • Conducting flat viewings, inspections, and leading sales conversations
  • Providing a welcoming front of house reception service
What you bring
time management
organisational skills
communication
  • You`ll also have great time management and organisational skills
  • An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
Benefits
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • A discretionary annual bonus so you can share in the company`s success
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Training + Development
Information not given or found
Company
Overview
Founded 1991
Year Established
The company was established in 1991 as a leader in purpose-built student accommodation.
FTSE 100 Member
Stock Exchange Milestone
It transitioned from AIM to the London Stock Exchange and became a FTSE 100 constituent.
£299M Revenue
2024 Financial Performance
In 2024, the company achieved £299 million in revenue, with operating income of £168 million.
£1.5B Fund
Student Accommodation Funding
It operates one of Europe's largest student accommodation funds, valued at £1.5 billion.
  • Develops and manages hundreds of student halls, funding new builds and acquisitions.
  • Supports partnerships with top universities across 120+ UK properties.
  • Projects include high-rise towers, refurbished heritage buildings, and joint-venture schemes with universities like Newcastle.
  • Utilizes modular construction for off-site bedroom unit fabrication, enabling faster delivery and consistent quality.
Culture + Values
514 Scholarships
Accommodation Scholarships Awarded
Providing support for care leavers and estranged young people through accommodation scholarships.
  • “Doing what’s right” is part of who we are at Unite Students.
  • Employee forum provides two-way communication between senior leadership and wider business, empowering voices and action.
  • Positive Impact scheme alongside NUS Green Impact—an engagement programme teaching sustainability and social responsibility.
Environment + Sustainability
100%
Renewable Electricity
100% of the company's electricity will come from renewable sources by 2030 under the RE100 initiative.
48%
Embodied Carbon Reduce
Target to reduce embodied carbon in new developments to 625 kgCO₂/m², representing a 48% reduction from the 2020 RIBA benchmark.
75%
Energy Use Reduction
Target to limit operational energy use in new developments to 35 kWh/m², a 75% reduction compared to the RIBA benchmark.
  • Science Based Targets Initiative validation and four-star GRESB rating (2021).
Inclusion & Diversity
514 Scholarships
Awarded to Students
The Unite Foundation has awarded scholarships to support students from diverse backgrounds.
185 Graduates
Supported by Foundation
The Unite Foundation has supported 185 graduates in their career development journeys.
  • Three‑year DEIB and wellbeing strategy launched June 2022 (“Belonging: Creating room for everyone”).
  • Purpose to create an environment where people living and working feel they belong.
  • DEIB strategy shifted terminology to ‘belonging’ to embed inclusion aspirations.
  • ‘Opportunities for all’ commitment: environment where all can succeed whatever background, gender or ethnicity.
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