Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Resident Coordinator
Urby
Front desk staff greets residents, manages packages, and supports building operations.
1d ago
$22 - $22
Junior (1-3 years), Entry-level
Full Time
Harrison, NJ
Onsite
Company Size
200 Employees
Service Specialisms
Project Management
Real Estate Development
Property Management
Luxury Rental Apartments
Short-Term Furnished Apartments
Co‑Working Spaces
Wellness Amenities
Community Gardens
Sector Specialisms
Residential
Multifamily
Adaptive Reuse
Hospitality-driven
Urban Living
Apartment Communities
Role
What you would be doing
package management
move‑in coordination
elevator setup
garage audits
work order support
shift reporting
- Encourage residents to leave Google reviews about their positive experience (receive micro bonuses throughout the year if you're mentioned by name in online reviews!).
- Promote Urby events and local preferred vendors; always provide the best recommendations. Have a thorough and extensive knowledge of the area.
- Ensure emergency maintenance protocols are observed when applicable.
- Assist with garage parking management
- Assist with garage and system audits
- Direct and set up elevator for movers
- Adjust/fluff chairs, pillows, etc.
- Wipe down tables + remove garbage left over from guests a
- Welcome residents and new prospects 'home sweet home' by greeting them in a cheerful and genuine way.
- Carrying or lifting items weighing up to 30 pounds
- Oversee the lobby + café areas to ensure brand standards are consistently being met
- Notify residents for packages when they are ready for pickup
- Assist delivery vendors to load and unload packages onto/from delivery vehicles.
- Coordinate incoming residents on day of move-in
- Assist residents with troubleshooting work orders and submission of work orders and coordinator "permission to enter" with maintenance teams for access to units when necessary.
- Help walk-in guests with obtaining basic leasing information regarding prices, unit availability, and making appointment as necessary.
- Complete move-in inspections
- Always ensure privacy and confidentiality for all residents.
- Sign for, scan, log, sort, and store incoming packages – organization is key!
- Communicate feedback and ideas with the property management team to keep improving resident experience.
- Promote teamwork and quality service by being a reliable team employee. Communicating with other employees to remain up to date on building and resident happenings. Ensure through and effective communications and coordination with other departments throughout shift.
- Rearrange books/game pieces when they are moved
- Help residents with lockout issues, such as reprogramming key fobs after verifying lease details, charging door batteries, and remote unlocking.
- Assist with new resident orientation
- Prepare and send a shift report which includes any important information/incidents for PM managers and maintenance to address. Review shift report at beginning of shift.
- Respond appropriately to resident complaints by using your best judgement. Be timely and effective with service recovery gestures to ensure resident satisfaction.
- Updating resident vehicle information
- Maintain safety and security of the building – always follow proper procedures for visitors, contractors, food deliveries, vendors, etc.
What you bring
property systems
garage reprogramming
guest service
problem solving
english communication
interpersonal skills
- Adherence to uniform, grooming and personal hygiene standards and expectations
- Ability to operate various property management and operating systems
- Guest-service oriented; prior work experience in guest services, front desk, or related professional area
- Ability to problem solve and think on your feet
- Frequently standing up behind the desk and in lobby area
- Ability to communicate in English clearly and pleasantly in person, in writing, and by telephone
- Reprogramming garage access cards
- Strong interpersonal and communication skills
- 401k + company match
- Paid parental leave
- 10 paid company holidays
- Monthly spot bonus programs
- Discounted employee rent program
- Generous PTO policy + EOY rollover
- Complimentary snacks and monthly team lunches
- Employee referral incentive
- 80% employer sponsored Cigna medical, dental, vision plans
- HSA + FSA with up to $2,000 company match
- Gym + pool access at any of our Urby locations
- Cross-training programs
- Discounts at all in-house cafes
- Social work environment with fast paced start-up energy
- Free parking + pre-tax commuter benefits
- Casual but cool dress code
- Company outings including a beach party day!
- Tuition reimbursement
- Mental health support available through Ginger
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Customer Service Jobs in New York City United StatesGeneral Admin & Support Jobs in New York City United StatesProperty Manager Jobs in New York City United StatesProperty Supervisor Jobs in New York City United StatesAssistant Property Manager Jobs in New York City United StatesLeasing Consultant Jobs in New York City United StatesReceptionist Jobs in New York City United StatesCustomer Service Jobs in Staten Island United States
Company
Overview
2014 Founded
Year of Establishment
The company was established in 2014 with the vision to redefine urban apartment living.
$4B Investment
Funding Raised
Over $4 billion has been raised to support growth through development and partnerships.
8,000 Units
Managed Properties
Currently manages over 8,000 residential units across major U.S. cities.
- In just over a decade, Urby unveiled a test building in 2015 and expanded across NYC, New Jersey, Stamford, Dallas, Miami, Philadelphia, and Washington DC.
- Their properties feature smart-suite layouts and amenities like gyms, rooftop gardens, co-working lounges, cafes, and pet-friendly facilities.
- Urby’s growth narrative centers on building hospitality-forward, community-centric apartment communities with bold, user-centered design.
- We believe in a culture of belonging where every person can feel supported, heard, and included.
- We are creative, bold, and entrepreneurial in everything we do.
- We foster a culture of collaboration and encourage different perspectives.
- We are customer-focused and strive to improve the experience of our residents and team members.
- We are committed to innovation and continuously seek new ways to improve our services and products.
2030
Net Zero Target Year
Target year for achieving net zero emissions across all operations.
- Committed to integrating sustainable practices at every stage of development.
- Buildings are equipped with energy-efficient technologies and sustainable materials.
- Focus on reducing water usage and waste generation through strategic operational approaches.
- Implement green building certifications and environmentally-conscious designs in all new developments.
- actively works to foster an inclusive and diverse workplace, ensuring that all team members are treated with respect and dignity.
- have initiatives to support gender equality, with a clear focus on increasing female representation in leadership roles.
- leadership team is committed to promoting diversity at all levels within the organization.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio