Commercial & Operations Director

Description

• Provide leadership on matters pertaining to commercial compliance, process improvement, business development, and administrative requirements within the department and with external parties
• Oversight of the department responsibilities associated to the craft labor time approval system
• Responsible for Monthly Invoicing oversight: This responsibility entails, in conjunction with the finance department, the quality control and oversight of project invoicing, and the oversight and management of invoice reconciliation and management of contested project charges
• Management of departmental responsibilities associated to the implementation and the operation of the Project Accounting module of the Enterprise Resource Planning (ERP) system
• Ensure departmental policies, procedures, and strategies continuously support Track and Communications & Signals (C&S) objectives, as well as programs to assure compliance with federal, state, and other applicable rules, regulations and KCS / MBTA Contract Agreements
• Develop reports and communication plans both internal and customer facing
• Initiate and progress commercial communications with the client, including contractual notifications, discussions regarding scope or budget, questions regarding nonpayment, etc.
• Responsible for the management and oversight of Business Development Activities: This responsibility entails management of a consolidated business development leads tracker (Pipeline), along with steering monthly business development meetings with members across multiple departments. Additionally, this role will be responsible for overseeing the development and administration of Project Initiation (PI) proposals to include the proposal, supporting documentation, the estimate, and additional contractor pricing as required
• Provide safety and quality assurance that appropriate mandatory, MBTA and KCS standards are being delivered, both internally by KCS staff and externally by KCS suppliers
• Drive improvement of safety performance in sync with annual safety plan for the Building & Bridges Department. Plan for and direct operations during service disruptions and periods of extreme weather to ensure safe working environment
• Provide direction and oversight for a team of 5+ personnel
• Oversight of process and activities associated to Labor charge reconciliation and verification related to all projects
• Oversight of Vendor invoice approvals and processing that is managed by the Group
• Oversight of Labor approvals and processing (Kronos/SWAS) associated to projects within the organization
• Provide support to internal stakeholders regarding Supplemental Work projects and support the development of future work ensuring compliance with existing standards
• Collaborate in Continuous improvement events for the department
• Develop and implement organizational document controls and collaborate on the development of new technology-based solutions related to the operational function of the organization
• Develop and manage the roll-out of new processes, reports, and solutions to improve operational efficiency and performance
• Work cross-functionally with members throughout the organization on the delivery of department level goals and initiatives to include with parties within the Senior Executive
• Collaboration with the Project Management Office and Subject Matter Experts (SME's) within the department on the development of defined scopes of work to align expectations and provide estimates
• Foster, Develop, and Manage relationships across the organization and with parties within the Public Transit Authority (PTA)

Requirements

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

• Demonstrated capability to influence, negotiate and facilitate buy-in with a variety of stakeholders up to and including labor organizations, clients, external PTA's, and other counterpart transportation agencies
• Proficient at Financial Forecasting, Estimating, Accruals, and Budget Management
• Highly organized and disciplined
• Commercially astute with good negotiating skills
• Previous Experience in a Leadership role managing direct reports
• Demonstrate understanding and adhere to the KCS principals of Employee Engagement, Operational Excellence & Safety, Customer Satisfaction, Corporate Social Responsibility and Economic Performance
• Must excel at working collaboratively and independently dependent on what the activity requires
• Strong leadership of multidisciplinary teams' capability
• Excellent verbal and written communication skills
• Experience in Process Improvement and Development
• 8+ years of Professional experience with an emphasis in project delivery organizations
• Knowledge of Department of Transportation, Federal Railroad Administration, American Railway Engineering and Maintenance-of-Way Association, Association of American Railroads, and Occupational Safety and Health Administration rules and regulations is a plus
• Demonstrated ability to build trust in relationships
• Experience in developing "ground up" forecasts and estimates for deliverables
• Proficient with Microsoft Excel, and Data modeling tools
• General understanding of construction means and methods
• Budget, cost, and profitability management skills
• Capability to manage and develop personnel of differing backgrounds and experience
• Experience working within a Matrixed Organization is a plus

Benefits

ADA Reasonable Accommodation: Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

Salary-$140-$160,000 per year

• Pet, Home, Auto insurance
• Voluntary Benefits Plan options includingSupplemental health plans for accidents, critical illness, hospital staysPet, Home, Auto insurance
• Education Assistance
• Dental & Vision Plan
• Company Sponsored Life & Accidental Death and Dismemberment Benefits
• Transit and Parking Reimbursement Benefits
• Generous Medical & Rx plan
• Supplemental health plans for accidents, critical illness, hospital stays
• Employee Assistance Program
• Short- & Long-term Disability Benefits
• Railroad Retirement Benefits - a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
• Fidelity 401K Program
• Flexible Spending Accounts

Training + Development

Interview process

Visa Sponsorship

Security clearance