NDSS Field Technician

Description

• Perform small-scale trenching using hand tools and light equipment (e.g., mini-excavators, skid steers, trenchers, drills, compactors).
• Ensure compliance with FAA safety standards and Government telecommunications regulations.
• Assist the Government in providing program management oversight support for all leased/owned FAA telecommunications programs until decommissioning or end of lifecycle with an emphasis on leased IP services.
• Assist in the resolution of open/chronic trouble tickets.
• Support service-improvement working groups with the development of service analysis.
• Perform light construction and electrical work (site preparation work) to support telecommunications infrastructure upgrades.
• Provide technical support for voice-grade, data-comm, digital, and IP telecommunications cutovers.
• Provide support for service restoration activities.
• Climb towers to install, align, or remove antennas and waveguide (if required).
• Maintain and provide detailed documentation of as-built installations, repairs, and site conditions.
• Provide program support to the FAA NASEO line of business (LOB) related specifically to the operation and support of telecommunications networks and systems used in Air Traffic Control (ATC) operations.
• Develop post-outage assessment documents and evaluate post outage assessment documents for significant outages such as analysis of contractor post-mortem and Reason-for-Outage (RFO) reports.
• Conduct technical site surveys and develop survey reports and support the development of installation plans in coordination with FAA stakeholders.
• Support installation and maintenance of telecommunications equipment including local area networks (LAN) wide area networks (WAN), serial data service, digital broadband service (DDS and T1), routers, modems, personal computers and internet connections, analog voice services, telephones, fax machines, telephone switching equipment (PBX/VOIP)

Requirements

• Ability to climb towers and work at heights (if required, must meet safety requirements).
• Experience installing, maintaining, testing, and troubleshooting LAN/WAN/PoE networks, Wi-Fi, and Enterprise IP Services in an operational environment.
• Previous FAA experience a plus.
• Knowledge of general electrical and grounding installation practices (Critical and Essential power runs)
• Outdoor work with exposure to variable weather conditions
• Knowledge of FAA communications systems, safety protocols, and regulations.
• Primarily computer-based work; meetings or collaboration may be required.
• A minimum of 8 years’ direct experience in maintenance of telecommunications and/or enterprise networks for both small, and large sites.
• Must be eligible to obtain necessary clearances to work, including FAA suitability and U.S. Government public trust clearance.
• Willingness to perform detailed work with little guidance and to interact in a positive manner with other government and industry personnel.
• Experience with microwave, Wireless LTE, VSAT, or VoIP telecommunications.
• Must be proficient with MS Office, including Word, PowerPoint, Project, and Excel
• Ability to provide liaison function with various FAA lines of business and external customers.
• Bachelor’s Degree plus 8 years relevant experience or High School Graduate plus 10 years relevant experience
• Ability to communicate issues or concerns affecting the tasks and assist in resolution.
• Experience working in and around critical operational equipment.
• 50%-75% (extensive travel required)
• Experience with telecommunications technology (multiplexors, voice and data analog and digital services, basic microwave and satellite theory), and IP theory (understanding TCP/IP technology)
• Significant experience with IP networks and or Enterprise Services preferred.
• Excellent writing, oral communication, management, and organizational skills
• Experience performing and documenting site surveys of new and existing facilities.
• Certifications in tower climbing safety, fiber optics, or network systems.
• Experience in design and installation of network topology (cabling, cabling infrastructure, jacks, etc.)
• Ability to organize complex work into executable work plan for self and team.
• Significant nationwide travel required (75%-100%).
• Ability to multi-task, handle a fast-paced work environment, and adapt to rapidly changing priorities.
• Clean driving record required and willingness to provide a Motor Vehicle Report (MVR) upon request
• Ability to perform moderate physical activity including climbing, lifting, and crawling to install network cable and equipment.
• Proficiency in light construction, trenching, and low voltage (120V and below) electrical installation.
• Must be able to lift 50+ lbs, climb work ladders, use portable power tools, and work in varied weather and terrain conditions.
• FAA or federal telecommunications installation experience, especially at remote FAA facilities.

Benefits

• Comprehensive and market-competitive benefits.
• Collaborative team atmosphere that values the contributions of all employees.
• Learning and development opportunities for ongoing professional growth.
• Flexibility and company-wide commitment to work/life balance.
• Merit-based financial rewards.

Training + Development

Interview process

Visa Sponsorship

Security clearance