Executive Concierge

Description

As an ambassador for our brand principles and culture, you’ll play a key role in ensuring our client-facing spaces and events reflect excellence and innovation.

• Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
• Monitor and manage relevant mailboxes and administrative processes.
• Provide a warm, professional welcome and deliver exceptional customer service.
• Support client events, activations, and online community engagement.
• Drive sustainability and cost-conscious decisions in daily operations.
• Maintain corporate spaces as a showcase for visitors.
• Act as the primary contact for client-facing workspaces and internal events.

Requirements

• Self-motivated, solution-focused team player.
• Professional presentation and proficiency in Microsoft Office.
• Ability to work independently and manage priorities.
• Strong stakeholder management and communication skills.
• Proven experience in hospitality or customer service with a track record of delivering exceptional experiences.
• Clear police check (within the last 12 months) and meeting compliance requirements.
• Excellent multitasking, time management, and organisational abilities.

Benefits

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

• Ongoing training and development via our Learning Management System.
• Career growth opportunities within our global organisation.
• A strong focus on work-life balance and employee safety.
• Company laptop and mobile.
• Staff discounts across insurance, childcare, and more.
• Inclusive workplace that values diversity and equal opportunity.
• Competitive remuneration package.

Training + Development

Interview process

Visa Sponsorship

Security clearance