Multi-utility provider offering bundled energy, telecoms, broadband, mobile, cashback & insurance.
Autonomous teams making use of common platforms for product development
Propose and review designs and RFCs.
Design and develop automation strategies for ongoing system management and administration, including the use of appropriate automation and configuration management tools.
Manage and support both on-premise and cloud environments within a technology operations team.
Actively reduce complexity and tech debt in our systems and operations.
Ensure that there is always a high quality of delivery.
Act as a subject matter expert for technical troubleshooting across our managed systems.
Own and complete large projects in your domain with minimal guidance.
We are looking for someone who will be responsible for the ongoing deployment, maintenance, and support of our Windows VMware and storage infrastructure.
Manage, troubleshoot and deploy infrastructure, specifically focused on the Windows environment but extending to network, product and cloud systems.
Design and implement solutions in keeping with our design ethos to solve our complex problems and help the business scale and grow.
Administer and support virtualisation and containerisation technologies such as Proxmox, VMWare and Docker.
Proactively remove roadblocks for you and your team.
Develop and maintain PowerShell/DSC scripts for production use, ensuring reliability and efficiency.
Look for opportunities for the team to expand and grow by getting involved in projects and work in other areas of the business.
Be involved in setting team goals and owning their delivery.
Deploy, maintain, and optimise Microsoft RDS for performance and reliability. (A must!)
Utilise and maintain monitoring, alerting, and service desk systems, following established processes and creating documentation where needed.
Assist with incident response and post-incident analysis for the broader operations domain.
Deploy, operate, and maintain legacy MS SQL Server, MS-SQL databases, and related services, including stored procedures, SSRS, SISS, and DTSx.
Be the primary technical owner and subject matter expert for all systems in Workplace infrastructure.
Manage and configure SCCM and/or Intune for system administration and endpoint management.
Actively mentor, coach, and be involved in the onboarding of new members into the team.
Beyond project and maintenance work, the team handles fourth-line support escalations from the EUX team, addressing complex technical issues that require advanced troubleshooting. They also actively monitor and support the infrastructure, ensuring optimal performance and stability for the storage systems.
Troubleshoot and resolve technical operational issues across Active Directory, Windows, Linux, and networks, with a primary focus on Windows while leveraging knowledge of Linux.
Strengthen and maintain Active Directory security.
The BTG Workplace Technology Team is responsible for managing and supporting UW’s storage infrastructure. Their primary focus is project-based work, including deploying new storage solutions to enhance system performance and capacity. Additionally, they conduct regular maintenance tasks, such as applying security patches to ensure system integrity and protection.
Github, with a strong leaning towards supporting (and release) of open source projects
Proxmox, VMWare ESXi/vSAN, Netapp Filers
Understanding the value of committing to company and team objectives and managing the teams focus around these (no bikeshedding).
Linux in on-premise clusters and in Cloud (AWS/GCP)
Microsoft DSC
Experience in deploying NETAPP filers in multi-site environments, configuring and maintaining cross-site replication.
Work effectively in a remote environment or collaborate with distributed teams.
Terraform & Ansible
Apply a working knowledge of infrastructure as code and automated provisioning & configuration management using tools like Microsoft DSC, Terraform, and Ansible.
Competitive, benchmarked salary
Life Assurance up to 4 x your salary
We recognise the power of human connection and so we encourage our teams to come together in person as much as possible. We have fantastic collaborative spaces in London (and access to hotdesk spaces around the world) which we encourage our teams to use on a regular basis.
Save As You Earn Scheme
Discounted UW services (30% mobile & broadband, 10% energy & insurance)
Discounted healthcare & medical cash plans
Access to Spark – a holistic approach to learning and development created by UW to empower your personal and professional growth. You’ll have huge opportunities for exposure & development through involvement in a range of projects as we scale up as well as access to professional training relevant to your role.
Private pension scheme
25 days holiday plus Bank Holidays
A free virtual GP service
Regular team and company social events
A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, virtual fitness classes and wellness tools
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Share options - giving you ownership in the business
We’re a bunch of great people, working together, disrupting the utilities industry. Utility Warehouse is a truly unique FTSE 250 company. Our business model puts real social impact at its heart. We take the headache out of essential home services by bundling them all in one place. One provider, one account, one bill and lots of savings. Simple!
Flexible/ remote working
A free UW cashback card - earning you cashback on all your spending!