Quality Manager

Description

• Train and develop Quality Control Inspectors.
• Conduct formal investigations, including non‑conforming products and customer complaints.
• Contact vendors regarding product issues; determine root causes and identify solutions.
• Develop and maintain standardized quality programs, procedures, forms, and checklists; define critical control points in conjunction with technical and operations staff.
• Conduct random product quality inspections and monitor inventories.
• Drive product and process improvements: simplify process design and trial more cost‑effective materials.
• Ensure manufacturing/production processes comply with PEAK’s onboarding program and the required social, quality, and security standards.
• Confirm compliance with all regulatory requirements for our products (e.g., building codes, environmental).
• Act as the key contact with customers’ auditors (regarding social, quality, and security standards) and be responsible for implementing corrective actions and ongoing compliance with customers’ specifications.
• Ensure product quality and compliance throughout the product development process, from concept to commercial launch.
• Develop, review, update, and maintain product inspection report templates.
• Lead the manufacturing of our existing products and raw materials in new and existing factories, including all aspects of quality control.
• Stay current with quality management trends and compliance requirements; proactively recommend ways to improve products and mitigate risks on a timely basis.
• Develop test protocols, implement test programs, and analyze testing results.

Requirements

• 10+ years of experience in quality engineering, quality systems, or quality management in a manufacturing environment.
• Hands‑on experience conducting product quality inspections and troubleshooting non‑conforming products.
• Ability to stay up to date with quality management trends and compliance requirements.
• Solid experience resolving product quality issues without compromising product compliance.
• Strong computer skills with the Microsoft Office suite of products.
• Ability to travel internationally approximately 4–5 times per year, typically 1–2 weeks per trip.
• Bachelor’s degree in mechanical engineering or a related field is required.
• Ability to make sound decisions in a fast‑paced environment.
• Meticulous and detail‑oriented with a strong work ethic and commitment to quality.
• Excellent interpersonal skills with a ‘can‑do’ attitude.
• Strong communication skills; foreign language skills such as Spanish, Vietnamese, or Mandarin are an asset.
• Ability to read and interpret engineering drawings and 3D models using CAD software such as SolidWorks.

Benefits

Starting at $105,000 per year, depending on experience.

The PEAK Group of Companies is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.

This is a hybrid position—work onsite Monday to Thursday, with the flexibility to work remotely on Fridays.

Training + Development

Interview process

Visa Sponsorship

Security clearance