Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Senior Manager, Collections & Billing
Interior Logic Group, Inc.
Oversee billing quality, lead team, improve processes, ensure compliance
1d ago
Expert & Leadership (13+ years)
Full Time
Plano, TX
Office Full-Time
Company Size
7,000 Employees
Service Specialisms
Interior Design
Supply Chain Management
Installation Services
Technology‑enabled Interior Design
Sector Specialisms
Homebuilders
Remodel & Replace
Multifamily/New Construction
Fulfillment
Design Studios
Installation Solutions
Flooring Installation
Cabinets
Role
What you would be doing
billing automation
quality assurance
data analysis
process improvement
reporting kpis
customer support
- Develop and implement quality assurance processes, reporting and solutions to improve billing accuracy, reduce errors, and streamline workflows.
- Identify opportunities to streamline billing processes and improve efficiency, proposing and implementing process enhancements as needed.
- Collaborate with the customer service and sales teams to resolve billing disputes and customer inquiries effectively.
- Audit and review billing transactions for accuracy, consistency, and compliance with internal standards and external regulations.
- Monitor billing accuracy and address any discrepancies or errors promptly.
- Deliver timely and accurate reporting across the billing teams and other cross-functional teams to enhance transparency on billing activities and accuracy.
- Oversee and manage quality control procedures across billing operations to ensure accuracy and compliance.
- Implement internal controls and auditing mechanisms to ensure the integrity of billing data and protect against fraud or billing errors.
- Foster a culture of continuous improvement within the team by encouraging feedback and proactive problem-solving.
- Implement automation and digitization to optimize the billing workflow and reduce manual interventions.
- Serve as primary point of contact for cross-functional process and technology initiatives, including but not limited to, design, testing and implementation support.
- Analyze billing workflows and recommend improvements to optimize efficiency and effectiveness.
- Work with billing managers and teams of billing specialists to provide guidance, training, and perform billing accuracy evaluations.
- Work with customers to resolve billing disputes and facilitate successful payment collection.
- Analyze billing data to identify patterns or issues that may impact billing efficiency or revenue recognition.
- Conduct regular performance evaluations, set goals, and provide feedback to team members to support their professional growth.
- Maintain accurate and organized billing records and documentation.
- Provide training and guidance to new and existing billing team members on billing procedures, systems, and best practices.
- Prepare billing reports and key performance indicators (KPIs) for management review, highlighting billing trends and areas for improvement.
- Implement corrective action plans for recurring billing errors or discrepancies.
- Prepare regular quality reports for senior management, highlighting trends, key performance indicators (KPIs), and areas needing attention.
- Work closely with finance, operations, customer service, and IT departments to address billing discrepancies, resolve issues, and enhance communication between teams.
- Collaborate with the IT and finance departments to integrate automation tools and technologies for enhancing billing processes.
- Maintain positive relationships with customers, responding to billing-related inquiries in a professional and customer-centric manner.
- Serve as a point of contact for escalated billing inquiries or disputes, providing resolutions in a timely manner.
- Identify potential risks related to billing processes and develop strategies to mitigate them.
- Ensure compliance with billing regulations, company policies, and industry standards.
- Ensure billing processes comply with industry standards, company policies, and applicable laws and regulations, including healthcare billing standards (if applicable).
- Monitor and report on billing issues such as rejected claims, delayed payments, and system inefficiencies.
What you bring
sap
erp
billing
10+ years
supervisory
bachelor's
- Excellent attention to detail and accuracy in billing operations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong knowledge of order processing, sales support, billing processes, billing software, and invoicing procedures.
- Ability to work collaboratively with cross-functional teams and manage multiple priorities effectively.
- Proficiency in using billing software and ERP systems, specifically SAP.
- 10+ years of experience in billing or accounts receivable, with at least 3 years in a supervisory or team leadership role.
- Experience in process improvement and implementing efficiency measures.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred but not required as operational experience in billing will be strongly considered.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Financial & Accounting Admin Jobs in Plano United StatesClient Account Manager Jobs in Plano United StatesQuality Assurance Jobs in Plano United StatesAccount Manager Jobs in Plano United StatesAccounts Receivable Jobs in Plano United StatesOperations Manager Jobs in Plano United StatesAccounting Operations Jobs in Plano United StatesQuality Control Jobs in Plano United States
Company
Overview
- Began as a small operation and has grown into a leading provider of interior solutions.
- Specializes in the design, installation, and renovation of flooring, countertops, cabinets, and other interior elements.
- Serves homebuilders, property managers, and commercial developers with a deep understanding of residential and commercial projects.
- Operates across the United States, providing nationwide coverage for large-scale construction projects.
- Completed notable projects including large residential communities, multi-family housing units, and high-end commercial spaces.
- Has developed strong partnerships with leading suppliers, ensuring top-quality materials and finishes.
- Recognized for handling projects of varying sizes and complexities, delivering high-quality results on time and within budget.
- We act with honesty, transparency, and respect.
- We work as one team, leveraging each other's strengths.
- We exceed customer expectations through quality and service.
- We continuously improve and seek out new solutions.
- We take responsibility for our actions and decisions.
- We are committed to environmental responsibility in everything we do.
2050 Target
Net Zero Carbon Footprint
Aiming to achieve net zero carbon emissions by the year 2050.
- Commitment to sustainable sourcing and materials.
- Implementation of energy-efficient practices across operations.
- Reduction of waste and emissions in line with global sustainability goals.
- Adopting renewable energy solutions where possible.
- Fostering an inclusive and supportive workplace culture.
- Commitment to gender equality in recruitment and leadership opportunities.
- Track record of increasing gender diversity in leadership roles.
- Promoting an equitable environment for all employees.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio