Customer Onboarding Specialist

Company logo
Ameresco
Provides energy efficiency, infrastructure, and renewable energy solutions to businesses and governments.
Manage onboarding of new energy projects via data import and coordination.
29 days ago ago
Junior (1-3 years)
Full Time
Westborough, MA
Remote
Company Size
1,000 Employees
Service Specialisms
Energy Services
Energy Efficiency
Renewable Energy
Sustainability
Energy Management
Engineering
Design
Construction Services
Sector Specialisms
Industrial
Commercial
Buildings
Water
Energy
Solar
Utilities
Government
Role
What you would be doing
data import
service request
contract planning
inspection templates
project onboarding
smartsheet
  • Import customer and project data into AssetPlanner’s Service request support module.
  • Import contract and budget data into AssetPlanner’s contract planning module.
  • Create and import all inspection templates into AssetPlanner maintenance dispatcher module.
  • Maintain and manage to completion new projects being onboarded on the Smartsheet© program.
What you bring
microsoft excel
microsoft office
bachelor's degree
project management
critical thinking
time management
  • Proven organizational and communication skills.
  • Excellent time and project management skills, while always looking to improve inefficient processes.
  • Ability to prioritize among competing tasks.
  • Demonstrated expertise in Microsoft Excel, including complex formula creation to support data entry, analysis, and reporting.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail and project deadlines.
  • Excellent verbal and written communications skills.
  • Highly proficient working with Microsoft Office with the ability to quickly learn other computer applications.
  • Natural relationship builder with integrity, reliability and maturity.
  • Experience and proven ability to learn new computer programs.
  • Minimum of 2 years of experience in account management/customer interfacing roles.
  • Critical thinking and problem-solving skills.
  • Attention to detail and adherence to deadlines.
  • Solar construction and/or operations and maintenance experience is a plus.
  • Self-motivated and able to thrive in a results-driven environment.
  • Bachelor's Degree in appropriate field of study or equivalent work experience.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
  • Founded with the vision to help organizations achieve their sustainability goals through energy efficiency and renewable energy solutions.
  • Pioneering in the development of energy-saving technologies, offering cutting-edge solutions across diverse industries.
  • Works with a variety of clients, including private enterprises, governmental organizations, and large institutions, helping them reduce energy costs and improve environmental performance.
  • Typical projects range from retrofitting buildings to large-scale renewable energy installations, including solar and wind power systems.
  • Known for delivering complex, integrated solutions with a focus on energy savings, sustainability, and long-term performance.
  • A key player in the clean energy sector, focusing heavily on innovation and utilizing the latest technologies in energy management.
  • With a track record of successful projects across North America and globally, continues to shape the future of sustainable infrastructure.
Culture + Values
  • Accountability
  • Integrity
  • Collaboration
  • Innovation
  • Excellence
  • Commitment to delivering sustainable energy solutions
Environment + Sustainability
2040, net-zero carbon emissions
Commitment to Net-Zero
Targets achieving net-zero carbon emissions by the specified year.
Over 1,000 projects
Energy Efficiency Projects Completed
Successfully completed a significant number of energy efficiency projects across various sites.
60 million MWh
Renewable Energy Generated
Generated a substantial amount of renewable energy, contributing to carbon emission reductions.
Millions of tons of CO2 offset
Carbon Emissions Offset
Significantly reduced carbon footprint through renewable energy solutions.
  • Focus on renewable energy generation, energy efficiency, and carbon reduction solutions.
  • Clean energy solutions have helped clients reduce their carbon footprint and save energy costs.
Inclusion & Diversity
  • Ameresco strives to create an inclusive environment where every individual is valued.
  • Promotes diversity in hiring, leadership, and innovation.
  • The company tracks and reports on gender, racial, and ethnic diversity metrics regularly.
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