Project Support Coordinator

Description

We’re at an exciting point of growth and improvement across the business, and we’re looking for a Project Support Coordinator to help us streamline how our projects run. You’ll work closely with engineers across a variety of projects, supporting invoicing, tracking progress, managing documentation, and helping keep the financial side on track. This new role will play an important part in shaping smoother processes, supporting our engineers, and helping the team focus more on technical delivery and client work.

• Coordinate contract review processes (NEC, ACE or bespoke) and share feedback with engineers
• Coordinate project activity by organising tasks, information and updates so the team has what they need when they need it
• Follow up on outstanding payments and work with finance to confirm what has been received
• Manage project documentation and support the maintenance of project programmes and schedules
• Support project invoicing and help ensure financial details are accurate and aligned
• Act as a link between engineers, admin and finance to keep communication clear and prevent anything slipping through the gaps
• Monitor project progress, including revenue, costs, WIP, risks and early warnings

Requirements

As part of the Vulcain family, Crouch Waterfall brings decades of specialist experience in Civil, Structural, and Geotechnical Engineering to a wide range of UK infrastructure projects. Crouch Waterfall specialise in core areas of Bridges, Rail, Infrastructure, Buildings and Geotechnical Services, designing and co-ordinating projects from conception to completion.

You’ll thrive in this role if you can take initiative, stay organised, and work well alongside engineers, finance colleagues, and other teams.

• Able to work with teams across different locations, keep tasks moving, and adapt as new systems or processes are introduced
• Familiarity with project controls such as planning, cost tracking, or financial monitoring
• Fluent in English with permanent right to work in the UK
• Experience supporting organisations through system changes or process improvements (e.g., new CRM, finance or project tools)
• Basic understanding of contracts (NEC, ACE or similar) is useful but not essential
• Background in project coordination, project support, or a similar role within construction, engineering, or another technical environment
• Experience managing project documentation and coordinating project activities
• Comfortable handling project invoicing and following up on outstanding payments with clients or finance teams

Benefits

You’ll be part of a supportive team with an open-door culture, where your voice is heard and your ideas matter.

At Crouch Waterfall, we’re committed to investing in our people through tailored training, mentoring, and real opportunities for progression. Whether you're aiming for Chartership, developing leadership skills, or gaining broader commercial exposure, we’ll support your growth every step of the way.

With a strong presence in the rail and construction sectors and as part of the wider Vulcain Engineering Group, you’ll benefit from international connections, long-term stability, and a truly collaborative culture.

With ongoing investment in new tools and processes, the Project Support Coordinator will the chance to make a real impact - streamlining project activities, improving visibility and reporting, and giving our engineers the freedom to spend more time on engineering and client delivery.

Crouch Waterfall is committed to valuing our diversity and eliminating discrimination. All our employees have an equal chance of advancement based upon merit, access to opportunities, and the training necessary to that end irrespective of your sex, race,

• Casual office attire and a relaxed and comfortable working environment
• Annual discretionary bonus scheme
• Minimum 25 days holiday plus Bank Holidays, plus a day off on your Birthday
• Additional leave purchase scheme
• Contributory Pension Scheme
• Private medical Insurance
• Cycle to work scheme
• Hybrid working set-up, with flexible working hours.

Training + Development

Interview process

Visa Sponsorship

Security clearance